Operations Director - Audio Visual, Event Technology
Operations Director - Audio Visual, Event Technology
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Job Description
Description
Operations Director
Company Overview:
Pinnacle Live is a premium inhouse AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of bigpicture problemsolving and bootsontheground execution we deliver bespoke AV solutions for inperson virtual and hybrid meetings and live events. The most impressive impactful meeting and events all have the same common denominator: dedicated determined people working behindthescenes to make it happen. Were looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.
Job Summary:
The Operations Director is responsible for assisting the Venue Director with the overall management of the venue with an emphasis on team member management and event execution. This includes the timely set up operation and strike of audio visual related equipment in accordance with Pinnacle Lives standard operating procedures equipment maintenance and logistics and providing the utmost in guest service and client satisfaction
Essential Functions:
Effectively manages the setup of client events to ensure successful outcomes.
Ensures all events are set up according to Pinnacle Lives standards
Ensures all inventory is in good working order and rentable condition
Manage the venues inventory and location of equipment: ensures inventory is secure from theft and/or damage
Assist Venue Director in managing budget for increased revenue and controls expenses effectively including subrentals and labor
Manages accurate and timely billing of events and clients
Provide appropriate equipment maintenance and coordinator repair of damaged equipment
Proper utilization of Company computer systems in order to effectively communicate and organize workload
Assist Director with creating client proposals as directed.
Assist in training and development of venue team
Effectively communicate questions and concerns to the Director
Creates an environment of continual improvement and inspired team member morale.
Keep up to date on industry trends tools and innovation; continually work toward improving technical skills.
Attend hotel function review meetings as
Build strong relationships with local vendors
Delegate tasks effectively
Develops & appraises team effectively. Takes correction action as necessary on a timely basis and in accordance with Company policy
Comply with all standard operating procedures
Perform other duties as assigned.
Education & Experience:
High School Graduate or equivalent
Minimum three (3) years event technology experience in a hospitality environment
Minimum three (3) years demonstrated managerial experience
Excellent communication skills with the ability to foster longterm relationships (with internal teams external partners)
Required Skills & Knowledge:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge skill and/or ability required.
Planning ability; able to plan ahead
Excellent organizational skills
Demonstrated personnel management ability
Strong Interpersonnel skills
Strong verbal and written communications skills
Strong customer focus
Strong attention to detail
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits:
- Performance based incentive plans on top of base salary
- Generous time off with PTO holidays and sick/personal days
- 401k with a contribution match
- Insurances; health vision dental and more
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is at times required to sit at a desk and other times to operate in a nonclimatecontrolled warehouse and be able to lift up to 50 pounds. The minimum physical requirements include the ability to regularly push pull reach overhead at or above shoulder level lift and carry stoop crouch sit stand and walk for extended periods.
Pinnacle Live is an Everify and Equal Employment Opportunity Employer
Pinnacle Live is committed to welcoming valuing and supporting every person and their unique contributions. We are actively working to foster an environment where diversity equity inclusion belonging and mutual respect thrive. We recognize that diversity is intersectional and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.
Pinnacle Live welcomes openly acknowledges empowers and celebrates the diversity of all our team members clients and partners and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.
Required Experience:
Director
Employment Type
Temp
