Administrative Assistant- AZ- Admissions

Summary

The Administrative Assistant directly reports to the Associate Director of Admissions and primarily serves as the office receptionist delivering exceptional customer service to office visitors applicants students and the general public. Additionally this individual will provide support to the staff as needed in the execution of all functions and responsibilities associated with the Office of Admissions.

Essential Duties and Responsibilities

• Create and maintain a customer service environment in the Office of Admissions with both external constituents (prospective students applicants parents and interviewers) and internal colleagues (Office of Admissions team members as well as MWU faculty staff and students).
• Provide primary telephone and reception support for the Office of Admissions to include extensive telephone interaction with prospective students.
• Distribute office mail and triage General Admissions email messages.
• Perform data entry and maintain admissions information using Slate and internal MWU systems.
• Facilitating the correspondence flow with prospective students and applicants.
• Assist with the coordination of the daily interview process and the scheduling of advising appointments interview days virtual and inperson info sessions and tours.
• Place orders to maintain all office supplies and food inventory for interview days and events.
• Other duties may be assigned.

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. This individual must be able to work in a constant state of alertness and safe manner and have regular inperson predictable attendance. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or GED required with at least 12 years administrative support year certificate from a college or technical school and/or associate degree with 35 years of relevant work experience working in a team environment and providing strong customer service as well as possessing excellent written and verbal communication skills is essential.

Computer Skills

Computer proficiency in MS Office(Word Excel Access Outlook). Slate experience preferred.

Reasoning Ability

Intermediate skills:Ability to apply commonsense understanding to carry out instructions furnished in written oral or diagram to deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job the employee is occasionally required to stand walk use hands to handle or feel and reach with hands and arms. The employee is regularly required to sit talk and hear. The employee must occasionally lift and /or move up to 10 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential noise level in the work environment is usually moderate.

Midwestern University is a private notforprofit organization that provides graduate and postgraduate education in the health sciences. The University has two campuses one in Downers Grove Illinois and the other in Glendale Arizona. More than 6000 fulltime students are enrolled in graduate programs in osteopathic medicine dentistry pharmacy physician assistant studies physical therapy occupational therapy nurse anesthesia cardiovascular perfusion podiatry optometry clinical psychology speechlanguage pathology biomedical sciences and veterinary medicine. Over 500 fulltime faculty members and 400 staff members are dedicated to the education and development of our students in an environment that encourages learning respect for all members of the healthcare team service interdisciplinary scholarly activity and personal growth.

We offer a comprehensive benefits package that includes medical dental and vision insurance plans as well as life insurance short/longterm disability and pet insurance. We offer flexible spending accounts including healthcare reimbursement and child/dependent care accounts. We offer a worklife balance with a competitive time off package including paid holidays sick/flex days personal days and vacation days. We offer a 403(b)retirement plan tuition reimbursement childcare subsidy reimbursement program identity theft protection and an employee assistance program. Wellness is important to us and we offer a wellness facility onsite with a fully equipped fitness facility.

Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race; color; religion; creed; national origin or ancestry; ethnicity; sex (including pregnancy); gender (including gender expressions gender identity; and sexual orientation); marital status; age; disability; citizenship; past current or prospective service in the uniformed services; genetic information; or any other protected class in accord with all federal state and local laws and regulation. Midwestern University complies with the SmokeFree Arizona Act (A.R.S. 36601.01) and the SmokeFree Illinois Act (410 ILCS 82/). Midwestern University complies with the Illinois Equal Pay Act of 2003 and Arizona Equal Pay Acts.