Classroom Installation & Design Technician
Classroom Installation & Design Technician
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Job Description
Overview
The Classroom Installation & Design Technician (Technical Coordinator SR) is a fulltime nonexempt position focused on the installation maintenance design and evaluation of classroom technology. This position will be based in the Classroom Technology and AV Services department at the USU Logan Campus under the the Office of the Vice President for Online & Digital Learning Technology. Work hours are from 9:00 AM to 6:00 PM with additional evening and weekend hours as needed to fulfill the responsibilities of the position.
Responsibilities
Classroom installation and Support (70%):
Responsible for the installation commissioning maintenance and troubleshooting of all classroom technology equipment including Crestron devices QSYS Zoom Room technology audio systems laptops and cameras. Assure highquality customer service and prompt response to requests of USU staff administrators faculty members students and the public in the support of classroom technology.
Classroom Technology Design and Evaluation (20%): Design technologyenhanced classrooms using the latest best practices market research and USU standards. Evaluate the effectiveness of the classroom technology in the teaching and learning environment.
Training (5%): Provide training on the use of classroom technologies to faculty and staff.
Equipment Mapping Documentation (5%): Responsible for infrastructure records for classroom equipment including inventory adherence to codes specifications University standards and suggesting improvements for the technical soundness of designs. Other duties as assigned.
Qualifications
Minimum Qualifications:
- 6 years combination of experience and/or education (e.g. 6 years experience Bachelors degree plus 2 years experience Associates degree plus 4 years experience etc.)
- Experience performing classroom A/V installations and maintenance.
- Current Avixa CTS Certification OR ability to attain Certification within 6 months.
- Must be able to work flexible hours as needed (e.g. sometimes evening or weekend hours)
Preferred Qualifications:
- Prior experience with video conferencing classroom design and technology use.
- Knowledge of USU policies and procedures.
- Strong established track record of exceptional customer service training and technology support.
- Avixa CTSI and Avixa ANP certification.
Knowledge Skills and Abilities:
- Expert knowledge of classroom technology; Crestron QSYS Dante networked audio analog audio and Zoom Rooms.
- Ability to solve problems work well under pressure manage multiple/routine tasks simultaneously take initiative within project scope and work with little supervision.
- Skilled with computer hardware and software including Word Excel Outlook PowerPoint and the ability to learn new systems.
- Knowledge of videoconferencing networks and equipment (cameras projectors audio systems etc.).
- Willingness to undertake any necessary training needed to perform job functions or to enhance performance.
- Exceptional interpersonal organizational and communication skills (verbal and written) including ability to work well with other technical staff in a team environment.
- Ability to train others both nontechnical endusers and technical staff.
- Ability to maintain accurate records create reports and maintain confidentiality.
- Attention to detail and followup.
- Ability to lift 80 pounds.
- Ability to work from a ladder.
Required Documents
Along with the online application please attach:
1. Resume to be uploaded at the beginning of your application in the Candidate Profile under Resume/CV
2. Cover letter to be typed/pasted at the end of your application
**Document size may not exceed 10 MB.**
Advertised Salary
ADA
This position requires considerable physical activity. Employees must have sufficient strength to perform the duties and responsibilities of the position including heavy lifting (up to 75 lbs.) and/or pushing and pulling of heavy objects. Employees must be prepared to assume uncomfortable positions such as crawling kneeling and squatting. Employees work outside and will not be protected from weather conditions including extreme cold and extreme heat for extended periods.
The majority of the work will be in classrooms on the Logan Campus.
College/Department Highlights
The division of Online and Digital Learning Technology (ODLT) is part of the Academic Enterprise. As noted in its title the division oversees online education including USUs online campus technology and AV services for all classroom and meeting spaces the teaching and learning ecosystem that includes enterprise applications such as Zoom Canvas Achieve etc and the development and support of custom LTI tool and applications. The division is a collaborative partner with various university and thirdparty organizations.
University Highlights
Founded in 1888 Utah State University is Utahs premier landgrant public service university. As an R1 research institution Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local regional and global communities. USU prepares students to be active civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a highquality and affordable education USU remains a leader in research discovery and public impact.
USU enrolls 28900 students both online and in person atlocations throughout the state. Utah States 30 locations include a main campus in Logan Utah residential campuses in Price and Blanding and six additional statewide campuses along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years USU Extension has served and engaged Utahns in all of Utahs counties.
Competing at the NCAA Division I level USU is a proud member of the Mountain West Conference and will join the Pac12 Conference beginning in theseason. The Aggies longstanding tradition of athletic and academic excellence is exemplified by conference championships in multiple sports reflecting USUs commitment to perseverance and achievement.
Utah State is dedicated to fostering a community where all individuals feel respected valued and supported. We seek to recruit hire and retain people from all walks of life who willchampion excellence in education research discovery outreach and believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be recognized our commitment to employees when they namedUtah State the best employer in Utahin 2023.Learn moreabout USU.
The university provides aDual Career Assistance Programto support careers for partners who are also seeking is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability contact the universitys ADA Coordinator in the Office of Human Resources at (435)or.
*updated 02/2025
Notice of Nondiscrimination
In its programs and activities including in admissions and employment Utah State University does not discriminate or tolerate discrimination including harassment based on race color religion sex national origin age genetic information sexual orientation gender identity or expression disability status as a protected veteran or any other status protected by University policy Title IX or any other federal state or local law.
The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs nondiscrimination policies:
Executive Director of the Office of EquityMatthew PinnerDistance Education Rm.
Title IX CoordinatorCody Carmichael Distance Education Rm.
Mailing address: 5100 Old Main Hill Logan UT 84322
For further information regarding nondiscrimination please visit or contact:
U.S. Department of EducationOffice of Assistant Secretary for Civil Rights
*updated 09/2023
Required Experience:
IC
Employment Type
Full-Time
