Residential Aide

Position Title: Residential Aide The Aston

Reports To: Residential Aide Coordinator; Assigned Shift Supervisor

Classification: Hourly (NonExempt); Essential

Location: Washington DC 20037

Hours: Sunday Thursday 11pm 7 am Some evenings holidays and weekends may be required to support operations and respond to emergencies.

About Us: Friendship Place is a nonprofit organization serving the Washington DC region empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with community involvement. Friendship Place offers the most effective model for addressing homelessness with innovative customized programs with positive demonstrable results and a lasting impact on the community and beyond. Our programs are personcentric and individualized to meet the needs and goals of individuals families youth/young adults and Veterans experiencing homelessness. We provide outreach hospitality health care shelter case management housing job placement services and advocacy. We have established a national presence and are known for sharing best practices in the field.

Our Core Values: Friendship Place is a Person First Organization that promotes transparency and ethical practices among our team and those we serve. All individuals in our organization are expected to carry out their job tasks in a manner that is consistent with our core values. This includes the following:

• Excellence and Innovation
• Finding Ways to Say Yes
• Caring at the Core
• Agents of Change
• Support Empowerment and Development
• Integrity and Accountability

Summary of Position: The Aston is a newly developed noncongregate shelter serving single adults and adult households without children experiencing homelessness in the District of Columbia. The Aston has the capacity to serve up to 190 residents with a variety of shelter bed environments including medically vulnerable and medical respite beds work beds beds for seniors ADA beds and beds for couples and families with nonminor dependents. All residents of The Aston are matched through the Coordinated Assessment and Housing Placement (CAHP) system and are targeted to enter stable housing destinations within 36 months of program entry. Residential Aides provide 24/7 onsite services to residents by ensuring a safe healthy and supportive environment. The position completes intake procedures for newly assigned residents and routine rounds/inspections of assigned residential floors. Residential Aides work collaboratively with program staff to ensure highquality services are always provided and all documentation is completed on each shift. The position also supports residents by distributing essential resources including meals hygiene supplies laundry supplies linens towels and other available resources.

Essential Duties and Responsibilities:

• Provides appropriate support and oversight of residents units and grounds of The Aston always to ensure the security and safety of residents staff and visitors.
• Supports and reinforces program policies and program rules for residents.
• Conducts intake processes for newly assigned residents to The Aston; Explains program rules rights responsibilities building procedures/schedule and unit assignments.
• Provides deescalation services to residents and contacts crisis services (MPD Mobile Crisis CRT etc.) as necessary.
• Submits daily shift notes to the Shift Supervisor for completion of a shift log regarding all activities from the shift.
• Ensures appropriate noise levels within the building and enforces guidelines for quiet hours (overnight)
• Performs weekly and asneeded inspections of units; completes and submits all required documentation.
• Reports maintenance and building concerns to the Shift Supervisor.
• Actively supports and ensures the success of required fire/evacuation.
• Ensures detailed completion and submission of all Unusual Incident Reports (UIR) or Critical Incident Reports (CIR) in the required timeframe during each shift.
• Supports meal delivery distribution storage and disposal.
• Distributes residential supplies and support to residents (cleaning hygiene laundry bedding etc).
• Actively participate in case meetings staff meetings and supervisions.
• Actively attend and participate in all required training per contract requirements.
• Perform other duties as assigned.

Education/Experience Requirement:

• A high school diploma or equivalent is required.
• Two (2) years of experience working in a residential or shelter setting is required.
• Prior supervisory experience preferred
• Prior relevant work experience in human or homeless services psychiatric rehabilitation additions poverty foster care mental health youth/young adults and other individuals from historically marginalized communities strongly preferred

Essential Skills and Competencies

• Solid decisionmaking and problemsolving skills (Identifies and resolves problems in a timely manner; uses sound and accurate judgment; Attention to detail)
• Strong oral communication skills (Ability to speak clearly and convey vital information to diverse audiences active engagement in meetings)
• Strong written communication skills (Writes clearly informatively and with accuracy)
• Excellent Customer Service (Displays kindness and respect and meets service expectations; Upholds client confidentiality)
• Commitment to Growth and Development (Strives to build knowledge skills and best practices)
• Attendance/Punctuality (Consistently on time and ensures support coverage as necessary)
• Teamwork and Collaboration (Balances team and individual responsibilities; gives/receives feedback; upholds confidentiality; pursues objectivity and open dialogue)
• Strong work ethic including integrity honesty professionalism and accountability for actions and actions. (willingness to get dirty and support colleagues in achieving outcomes)
• Commitment to Organizational Practices and Culture (Mission Core Values Strategic Planning and Compliance)
• Experience with Microsoft Programs (Word Excel PowerPoint Outlook etc.) Internet services and webbased reporting systems.

Working Conditions

The position will spend most of the time moving through the program site providing supportive services to residents and sitting for required reporting. It will also require completing floor rounds across the shift and being responsive to resident residential aide and vendor questions/requests.

Physical and Environmental Requirements

The role will primarily involve moving throughout the program site offering support to residents and desk settings for necessary reporting. Employees must be able to sit and stand for extended periods with repetitive motions and positions. Some lifting may be required (up to 2025lbs).

Background Checks

The selected candidate will be required to complete and pass background checks specific to contract requirements that may include criminal history background check and fingerprinting FBI Background Check DC Metropolitan Police Background Check StateofResidence Police Background Check DC Child Abuse Registry (CFSA) National Sex Offender Registry Check Drug Panel and Alcohol Screening Tuberculosis Test and Driving Record check (for positions transporting participants) and confirmation of COVID19 vaccination record.

Direct & Indirect Reports

Direct: None

Indirect: None

Specific Requirements

The employee must have a valid governmentissued ID and have reliable transportation to arrive at the worksite on time.

Other Details:

Application Deadline: This job is open until filled or the hiring manager determines they can no longer accept applications.

Compensation: The starting pay range is between $17.50 and $19.01 per hour. The salary is based on a step system. A candidates starting pay determination is based on meeting the basic position requirements and current completed education credentials and work experience. Please Note: The step system is set and not open to pay negotiation.

Benefits: We offer an excellent benefits package including lowcost health insurance health reimbursement flexible spending accounts employerpaid dental vision short and longterm disability life insurance 403B defined contribution plan matching employee assistance programs professional development employee resource groups 14 paid holidays 15 days of vacation and 10 days of sick leave during 1st year of employment and much more! (Benefits are prorated for parttime employees).

COVID19: All Friendship Place employees regardless of their vaccination status must continue to take precautions against the spread of COVID19 in accordance with the agencys COVID19 protocols and applicable law and guidance. This includes but is not limited to wearing masks in congregated settings washing their hands or using hand sanitizer often monitoring their daily health and staying home if they are exhibiting COVID19 symptoms (or if they are otherwise prohibited from reporting to work by health provider under CDC state and local guidance). Since the public health and legal landscapes regarding this policy are subject to frequent changes Friendship Place reserves the right to amend or cancel this policy at any time at its sole discretion consistent with applicable law CDC guidelines and the DC Department of Health.

Location: Washington DC

Interview Process: Phone screening panel style interview final interview.

Website:

Equal Opportunity Statement:

We support all qualified individuals within our workforce without regard to race color religion gender sexual orientation gender identity and expression age national origin marital status citizenship disability veteran status personal appearance familial status family responsibilities political affiliations matriculation credit and any other characteristic protected by applicable law.

Reasonable Accommodation Statement

Friend Place is committed to providing access and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact human resources at

How to Apply: Interested applicants should apply via the organizational website. All of our current career openings can be found by visiting Description