drjobs Restaurant Supervisor

Restaurant Supervisor

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1 Vacancy
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Job Location drjobs

Marshfield, WI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

SUMMARY SCOPE OF ROLE
Assist the propertys Food and Beverage Management in directing and organizing the staff to provide Restaurant InRoom Dining and Banquet event service when needed to ensure proper levels of service food & beverage offerings. Assist with the execution of the restaurant marketing plan to maximize guest promotional awareness guest satisfaction and a profitable restaurant.
MINIMUM EDUCATION/RELEVANT WORK QUALIFICATIONS
High School/GED graduate.
4 years hands on experience in restaurant guest services restaurant foodservice or related management experience and or wellrounded experience in a fullservice freestanding restaurant or hotel restaurant.
Preferred
24 year degree in Business Administration Hotel and Restaurant Management or related major is ideal but not mandatory; Minimum of 2 years hands on experience within the food and beverage or hospitality industry.
ESSENTIAL FUNCTIONS & RESPONSIBILITES
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
  • Manage all aspects of a busy restaurants operations per scheduled shift.
  • Manage a team of restaurant employees including servers bartenders hosts and support staff.
  • Assist the Food and Beverage Director in interviewing selecting training supervising counseling and disciplining restaurant staff as necessary.
  • Train and manage restaurant staff in the execution of proper guest service.
  • Schedule accurate restaurant staff based upon restaurant or hotel business levels and delegate tasks.
  • Communicate effectively both verbally and in writing to provide clear directions to the staff.
  • Organize and conduct PreShift Briefings to communicate pertinent information to the staff such as house counts and menu changes.
  • Ensure prompt and friendly service. Maintain quality service standards.
  • Ensure that checklists requisitions and proper consistent opening and or closing functions are completed each shift.
  • Ensure consistent restaurant programming based upon the service period.
  • Interact with guests to gauge satisfaction and to improve the guest experience.
  • Have a solid working knowledge of the POS (Point of Sales System) to assist with staff challenges or system interruptions.
  • Move through the facility and kitchen areas to visually monitor and act to ensure food quality and service standards are met.
  • Ensure that all cash handling procedures and daily server reports and cash drops are performed..
ADDITIONAL JOB FUNCTIONS
  • Assist the Food and Beverage Director in planning and setting up special events (ie Beer wine and spirits dinners Mothers Day Easter Fathers Day Thanksgiving Christmas Graduation New Years events etc. as scheduled.
  • Assist with and perform monthly inventories as needed.
  • Strong coaching counseling listening and facilitation skills.
  • Excellent analytical and proactive problemsolving skills.
  • Assists with service execution when necessary.
  • Possess good integrity and business judgment team orientation goal orientation with high personal productivity skills.
  • Miscellaneous duties as assigned by hotel management.
KEYS TO SUCCESS IN THIS ROLE INCLUDE
  • Creating a consistently professional and energetic restaurant environment for guests and staff alike.
  • Maintain a proactive approach to problem solving.
SUPERVISORY RESPONSIBILITIES
The Restaurant Supervisor reports directly to the Director of Food and Beverage and has limited scope of supervisory responsibilities based on function of position.
PHYSICAL REQUIREMENTS
Ability to lift to 50lbs clearly verbally communicate with employees and public. Speak hear see read write type dial reach and bend.
MATH ABILITY
  • Possess basic computer skills related to job function.
  • Ability to calculate figures and amounts such as discounts and percentages. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS
  • Possess basic computer skills related to job function.
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.


Required Experience:

Manager

Employment Type

Full Time

Company Industry

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