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1 Vacancy
Position is located 49 South Main Street Concord 36hrs full time with benefit eligibility.
We are flexible as far as a 4 or 5 day work week rotating hours based on department needs covering 8am530pm.
Opportunities to shift to hybrid schedule once fully trained and on good performance status.
Summary
The Surgical Scheduler performs a variety of complex duties across the enterprise in collaboration with medical office personnel surgeons hospital staff and patients. The Scheduler arranges operative and/or invasive procedural appointments for multiple hospital departments carefully coordinating services to ensure timely access to care. The scheduler is engaged in one or more of the revenue cycle roles for the surgical cases they schedule.
Education
Some additional training beyond high school but less than an Associates Degree.
Certification Registration & Licensure
None required.
Experience
One year medical office experience and/or training preferred. Experience with Medical and Surgical Terminology and automated scheduling systems required. Working knowledge of Microsoft Office applications and the ability to navigate in a Windows based environment.
Hours
Rotating shifts between 8:00 am and 5:30 pm. No weekends no major holidays.
Responsibilities
Schedules and coordinates surgical and invasive procedures with office personnel surgeon and hospital
staff as well as outside vendors as appropriate.
Manages faxes received in the Work Queue Monitor program.
Engages in one or more of the revenue cycle roles including patient access insurance verification prior authorization and denial management for the surgical cases they schedule.
Diligently follows up on all pending insurance approval requests and documents per departmental guidelines.
Sets surgical case order per departmental guidelines.
Researches analyzes and resolves problems to ensure responses to all inquiries from patients internal and external departments offices and providers.
Makes recommendations and participates in departmental activities performance improvement efforts
and quality assurance monitoring.
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race color religion sex sexual orientation gender gender identity national origin age marital status genetic information disability or protected veteran status.
Know Your Rights: Workplace Discrimination is Illegal
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process you may contact Human Resources at.
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is SEDENTARY. The employee must regularly lift carry or push/pull less than 10 pounds frequently lift carry or push/pull less than 10 pounds and occasionally lift carry or push/pull up to 10 pounds.
While performing the duties of this Job the employee is regularly required to do fine motor do repetitive motion hear sit and speak. The employee is frequently required to bend reach squat and walk. The employee is occasionally required to stand.
Specific vision abilities required by this job include color vision far vision near vision and peripheral vision.
The employee is occasionally exposed to electrical hazards shock.
The noise level in the work environment is usually moderate.
Full-Time