DescriptionESSENTIAL JOB FUNCTIONS:
- Exhibits a friendly helpful and courteous manner when dealing with our guests and fellow associates assuring that optimum guest service is maintained.
- Performs daily or as scheduled preventative maintenance on gaming devices of a predetermined number of validator units ticket printers and card readers as specified by the slot performance supervisor.
- Consistently follow machine entry procedures and repair procedures to proactively identify or prevent future equipment problems.
- Maintains and repairs electronic circuitry of all Slot Operations related equipment.
- Safeguards all assigned assets upon installation build conversion or reconfiguration.
- Uses approved electronic test equipment when repairing or maintaining gaming devices.
- Properly diagnose faulty equipment and troubleshoot to the subsystem level. (Hopper Comparator MPU Board etc.)
- Safely and effectively operate shop equipment including hand tools welding equipment soldering equipment and test equipment. Maintained proper documentation on department repair logs shift logs daily shift reports and J.M.R.s.
- Knows and complies with the gaming compact and any other regulatory requirements necessary.
- Knows and complies with company and departmental standard operating procedures.
- Maintains the shelf validator stock the shelf ticket printer stock and the shelf card reader stock in the slot performance shop at the predetermined quantities.
- Complete projects and machine move as assigned.
- Interacts with other departments exhibiting a professional courteous approach.
- Assisting with validator software upgrades as they are released by the vendors.
- Other duties as necessary to improve the operational direction.
EDUCATION and/or EXPERIENCE:
- High School graduate or equivalent required.
- Associate degree from a college university; or trade school; or two years related experience and/or training; or equivalent combination of education and experience. (preferred)
- One year of Slot department experience is strongly preferred. Must be able to obtain and maintain the appropriate license through the Virginia Lottery.
PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS:
- Must be able to maneuver in and around the casino and public areas.
- Must be able to walk bend stoop and reach above your head and must be able to sit or stand for prolonged periods.
- Must have manual dexterity and coordination to operate office equipment and handle currency coins and keys.
- Must be able to respond calmly and make rational decisions when dealing with difficult guest and employee conflicts.
- Must be able to speak distinctly and persuasively to others.
- Must be able to respond to visual cues and be able to distinguish between colors.
- Must be able to tolerate and work in areas containing secondhand smoke loud noises bright lights and dust.
- Ability to differentiate between various denominations of currency & coin.
I understand the Casino and its surrounding areas are under constantsurveillance and that as an employee of Caesars Virginia I will be under thatsurveillance. I also acknowledge that I have had my photograph taken and understand it will be kept on file with Caesars VirginiaSurveillanceDepartment.
Required Experience:
IC