Senior Site Reliability Engineer
Senior Site Reliability Engineer
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Job Description
Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary of This Role
Responsible for availability latency performance efficiency change management monitoring emergency response and capacity planning. Creates a bridge between development and operations by applying a software engineering mindset to system administration topics. Splits time between operations/oncall duties and developing systems and software that help increase site reliability and performance.
What Part Will You Play
Chaos engineering youre expected to think laterally about how our systems might fail in theory design tests to demonstrate how they behave in practice and then formulate and implement remediation plans as appropriate.
Pushing our systems to their limits and then coming up with designs for how to get them to the next performance tier.
Safeguarding reliability. Ensuring that our services are highly available resilient against disasters selfmonitoring and selfhealing.
Running game days to test assumptions about reliability and learn what will break before it matters to customers.
Reviewing designs with an eye toward increasing the holistic stability of our platform and identifying potential risks.
Building systems to proactively monitor the health performance and security of our production and nonproduction virtualized infrastructure.
Improving our monitoring and alerting systems to make sure engineers get paged when it matters (and dont get paged when it doesnt).
Troubleshooting systems and network issues alongside our Technical Operations Team.
Mentoring other engineers in reliabilityrelated skills.
Evolving our SDLC practices and tooling to account for Site Reliability considerations and best practices.
Developing runbooks and improving documentation.
What Are We Looking For in This Role
Minimum Qualifications
Bachelors Degree in computer science or other relevant field of study
Typically Minimum 4 Years Relevant Exp in software development
What Are Our Desired Skills and Capabilities
Skills / Knowledge A seasoned experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified careeroriented journeylevel position.
Job Complexity Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.
Supervision Normally receives little instruction on daytoday work general instructions on new assignments.
Technical Acumen: Experience running kubernetes or equivalent technology in a public or private cloud. Building and maintaining highavailability applications including redundancy fail over scalability monitoring and performance. Proficiency in coding in either C# or in scripting languages such as Shell Python Perl Ruby etc. Service Oriented or microservice with virtualization monitoring and experience with orchestration and system configuration tools such as Salt Ansible Fabric Puppet Chef Terraform balancing storage and clustering technologies. Systemlevel monitoring and alerting tools such as PRTG Nagios or and/or windows System and Network Integration tools (eg. Jenkins TeamCity Bamboo). Experience with cloud infrastructure and networking in a production with physical data centers and networks
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .
Required Experience:
Senior IC
Employment Type
Full-Time
