Sr. Consultant, Enterprise Print and Digital Output Technology
Sr. Consultant, Enterprise Print and Digital Output Technology
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Job Description
Were building a relationshiporiented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.
At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC please visit
What Youll Be Doing
As a member of CIBCsEnterprise EndPoint Compute Mobility and Print Services team youll play a critical role in the design andevolutionof ourendpoints and supporting infrastructure to introduce and align to new technologies anddrivetheorganization to a modern workspace. As aSr. Consultant with a focus on Enterprise Print and Digital Output Technology youwill not only provide technical leadership and guidance to an array of groups project teams and management but also ensure that our Services align with CIBC and Industry standards and best Services include Assistive Technologies End Point Compute Mobility and day to day responsibilities willincludecurrencyplanning monitoring and proactive management of all aspects of Service Delivery with a primary focus on Enterprise Print and Digital output. A strategic view ofsoftwareand hardware must be maintained and total cost of ownership must be reviewed and updated on a regular basis. The Service Designeralso acts as a technology consultant responsible for end to end lifecycle of Print hardware software and backend infrastructure integration. Service Designer will also act as a change agent advocating for innovation and the adoption of newtechnologiesto ensure best value of the technology can be realized for CIBC.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work details on your work arrangement (proportion of onsite and remote work) will be discussed at the time of your interview.
How Youll Succeed
- Leadership & Communication Collaborate with senior leaders across the company and make informed recommendations to enhanceour employee focused solutions. Weigh business needs against technology offerings security concerns accessibilityand provide recommendations to improve the user experience which are practical and to various levels ofmanagement of technology and business whereour strategyimpactstheir decisionmaking processes.
- Governance Proactively contribute to governance initiatives in the development of company policies audit requirements standards and guidelines. Provide guidance to technological and business oriented clients within and outside your own department.
- Engineering Lead technical evaluation selection and implementation of new and emerging products and techniques; support the development of business/technology proposals by estimating implementation costs and evaluating options. Address technology solutions and interface with Vendors and Business arms to establish partnership in driving change.
- Service Design Define design and describe services which clearly articulate the capabilities available to support service consumers and their business needs. Maintain a service artifact repository which includes but is not limited to: service descriptions cost models system component/configuration diagramsprocess flowsand consumption metrics. Consult with enterprisearchitecture securitytechnology and application development teams that leverage or impact services in this portfolio.
- Vendor Management Work with vendorsand oversee the delivery of services relevant to SLAs. Ensure actions are initiated to address any service gaps. Ensure all factors affecting cost are effectively negotiated and all CIBC stakeholders are and ensure all CIBC stakeholders are notified. Provide leadership on initiatives affecting the scope of services delivered by vendors. Maintain relations and ongoing communication by hosting regular service management meetings with vendors.
Who You Are
- You can demonstrate 5 years experience in design implementation and support of Print Architecture (backend and endpoint integration of print components) Print vendor technologies (Ricoh HP MS Azure Integration) define technology roadmaps and strategy and technologybased solutions dealing withthehardware management cloud solutionsand security. You have marketplace experience and knowledge. You can demonstrate a keen interest in new developments and trends as well as lead strategic vision for the Enterprise.
- You have strong knowledge of IT Standards Policies and Procedures and have the ability to use and administer the organizations technology practices standards and procedures appropriately to diverse situations.
- You act like an owner. You thrive when youre empowered to take the lead go above and beyond and deliver results.
- Youre digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
- You look beyond the moment. You know what you do will make a difference today and tomorrow. You look for new opportunities to define whats possible.
- Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.
#LITA
What CIBC Offers
At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.
We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social pointsbased recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact
You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.
We may ask you to complete an attributebased assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.
Job Location
Toronto81 Bay 16th FloorEmployment Type
RegularWeekly Hours
37.5Skills
Analytical Thinking Client Service Communication DetailOriented Group Problem Solving Information Technology (IT) Infrastructure Management (IM) Leadership Mitigated Risks Teamwork Technical Leadership Test Environments Vendor ManagementRequired Experience:
Senior IC
Employment Type
Full-Time
