Sportsbook Ticket Writer-Full Time (Club Cal Neva)
Sportsbook Ticket Writer-Full Time (Club Cal Neva)
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Job Description
WELCOME TO THE EMPIRE!William Hill U.S. Americas leading sports book provider has immediate openings at its sportsbook. Do you love interacting with the public Thrive in a fastpaced work environment If you answered yes keep on reading.
BEHOLD!Reporting to the Sportsbook Manager you will be the face of our retail operation. By providing a high level of customer service to both regulars and novice bettors you will ensure everyone is made to feel welcome at our sports book(s). As an expert in our menu of sports betting options you will help advise and answer customer questions to help them make an informed responsible decision with their sports wagering.
Why Join the Team:
Fulltime employees eligible for benefits after waiting period (medical dental vision etc.)
Flexible scheduling (nights weekends mornings holidays etc.)
Advancement opportunities come grow a career with us!
What You Will Do:
Provide a top tier level of customer service that encourages customers to come back repeatedly
Dont get a penalty ensure you adhere to all the rules and regulations set forth by the company and gaming control board
Become familiar with our betting options and be able to strike up conversations with customers regarding those options
Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
Be a positive team member and work collaboratively with other team members and your leadership team
Ensure that all necessary paperwork/documentation is filled out accordingly to company policy
and gaming control board standards Other duties as assigned
What You Will Need:
Flexible availability
Must have basic computer knowledge (Email MS Excel internet etc.)
Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting
H.S. Diploma GED or equivalent preferred
21 years of age or older
Be able to pass a background check
Able to obtain a gaming license from the Nevada Gaming Control Board and other jurisdictions if deemed necessary
High level of customer service
Ability to work a flexible schedule: nights weekends and some holidays is preferred
Present yourself in a professional manner
Strong communication skills both written and verbal
Ability to do simple math
Understanding and a responsibility to adhere to all compliance requirements set for by the company and Nevada Gaming Control Board
Physical Requirements:
Must be able to stand for extended periods of time
Must be able to lift pull or push 25 lbs.
Must be able write for extended periods of time
Must be able to twist bend or reach with no significant boundaries.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified
Employment Type
Full-Time
