Senior IT Network Engineer (Cisco Meraki)

About the role:

In Samsaras Business Technology Core IT team we work to deliver awesome systems support and experiences that enable our teams to be as impactful as possible. As a member of the team youll be in charge of owning the technology and processes that enable our people to do their best work. We are responsible for identifying designing implementing and supporting the applications and networks to create a streamlined experience for Samsarians. As a Sr. IT Network Engineer on the team you will play a key role in maintaining optimizing and troubleshooting our global onpremise network infrastructure. You will ensure high availability and performance for a growing company while proactively contributing to the future direction of our network technologies. The successful candidate will work closely with operations team members to operate repair and improve existing network infrastructure including providing tier3 support to other members of the Information Technology team.

This role is based at our San Francisco headquarters and requires onsite presence 5 days a week.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in realworld impacthelping to keep the lights on get food into grocery stores reduce emissions and most importantly ensure workers return home safely.
• You are the architect of your own career: If you put in the work this role wont be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development countless opportunities to experiment and master your craft in a hyper growth environment.
• Youre energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative ambitious ideas for our customers.
• You want to be with the best: At Samsara we win together celebrate together and support each other. You will be surrounded by a highcaliber team that will encourage you to do your best.

Click here to learn about what we value at Samsara.

In this role you will:

• Configure install and maintain network hardware and software components including routers switches firewalls and wireless systems.
• Perform handson troubleshooting issue and problem resolution. Leveraging packet captures and working with tools like Wireshark to root cause network related issues.
• Develop and deploy network automation tools to enhance efficiency and streamline network management.
• Perform network maintenance including hardware and software upgrades migrations capacity upgrades and decommissioning.
• Collaborate with other IT team members to integrate network systems with other applications and systems.
• Develop analytics and dashboards to measure effectiveness of current environments and identify scale and valuecreation opportunities.
• Provide technical support and training to endusers as needed.
• Create and update documentation for network designs best practices and operational procedures.
• Manage hardware lifecycle from procurement to decommissioning.
• Assist in system deployment and configurations for new projects or initiatives.
• Collaborate with vendors and service providers to procure and maintain hardware and software.
• Participate in duty rotation of 7day by 24hour oncall support.

Minimum requirements for the role:

• Bachelors degree in Computer Science Computer Engineering relevant technical field or equivalent professional experience.
• 5 years of handson experience in network engineering with a significant focus on Cisco Meraki.
• Expertise working with Meraki hardware and platform.
• Strong understanding of Meraki cloudmanaged solutions including LAN WiFi and firewall implementations.
• Expert understanding of the OSI model and TCP/IP based protocols.
• Proven ability to deep dive and troubleshoot complex issues to resolution at the protocol analysis level.
• Deep understanding of networking protocols and policy routing configurations (e.g. TCP/IP BGP OSPF VRRP HSRP EIGRP STP RSTP LACP 802.1x QoS/DSCP etc)
• Experience with network diagnostic monitoring and analysis tools (e.g. ELK PRTG Wireshark etc.).
• Proficiency in Python or other similar programming languages.
• Ability to troubleshoot and diagnose network issues within a Meraki environment.
• Cisco Certified Network Associate CCNA or higher along with relevant Cisco Meraki certifications.

An ideal candidate also has one or more:

• Experience with network cloud management in AWS and GCP
• Experience in designing deploying and operating networks at scale.
• Experience with Atlassian suite (Jira Confluence OpsGenie StatusPage).
• Experience with Splunk.
• Expertise with Google Workspace and Google Cloud Platform.

Required Experience:

Senior IC