Loan Services Specialist
Loan Services Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Overview
The Loan Services Specialist coordinates a variety of functions within the Loan Services Department related to the business operations of the Bank including but not limited to: loan servicing functions processing loan payoffs releasing satisfactions of mortgage and other collateral such as Uniform Commercial Code (UCC) filings vehicles and assignments. Responsibilities also include confirming the generation and mailing of annual statements to clients resolving loanrelated issues and booking new loans renewals and modifications. The incumbent monitors the Serviced by Others (SBO) portfolio and maintains current records on each Servicer. Provides client service conducts research and ensures timely resolution of client inquiries and complaints. The Specialist is fully knowledgeable and capable of performing daytoday assignments as needed and crosstrains other employees in these functions.
Principal Duties & Responsibilities:
- Prepare Satisfaction of Mortgages Termination of Uniform Commercial Code (UCC) filings and other collateralrelated documentation
- Oversee Uniform Commercial Code (UCC) monthly continuations.
- Prepare and issue Estoppel letters.
- Process transactions received via transaction queue including loan payments loan advances and loan maintenance activities.
- Monitor rate updates and ensure accuracy.
- Review daily Loan System reports to identify transactions duplicate loans deferred payments and other potential issues.
- Book all types of loans including new loans renewals and modifications: Commercial Residential Consumer Syndications and Participations.
- Monitor monthly Serviced by Others (SBO) reports and remittance create Delinquency Reports for management generate and disseminate the monthly SBO Management Accounting Report and maintain current records on Servicers.
- Provide client service by conducting research and resolving client inquiries/complaints in a timely manner.
- Demonstrate the ability to handle and prioritize multiple projects simultaneously.
- Work efficiently and effectively under deadlines and pressure while maintaining a professional and composed demeanor.
- Perform additional functions as assigned based on business needs.
Qualifications
- 57 years of relevant experience in loan servicing or a related financial services role.
Strong knowledge of loan documentation and loan terms for all type loans.
Strong knowledge of loan servicing and booking covering all types of loans: consumer residential commercial Syndication and Participations among others.
Extensive PC skills (Word Excel Access Outlook Internet) and use of office machines (calculator facsimile).
Dynamic selfmotivated with excellent verbal and written communications skills ability to interact with all levels of the organization and lead.
Experience in Dynamic selfmotivated with excellent verbal and written communications skills ability to interact with all levels of the organization and lead.
Strong client service organizational and timemanagement skills.
Detailed oriented with ability to balance multiple timesensitive tasks at various levels of completion.
Accuracy and great followup skills mandatory.
Able to work in a team environment.
Education
- High School Diploma or GED equivalent Required
Special Instructions to Candidates
- Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
- Please view Equal Employment Opportunity Posters provided by OFCCPhere.
- The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 601.35(c)
- Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department ator by email at.
Required Experience:
Unclear Seniority
Employment Type
Unclear
