Position Summary
Proficient in assisting with usability testing and identifying necessary system features to enhance user experience. Skilled in managing incoming help requests providing timely resolutions or appropriate escalations. Experienced in tracking outstanding requests to ensure prompt and efficient resolution.
Required Qualifications Competencies And Experience
Proficient in assisting with usability testing and identifying necessary system features to enhance user experience. Skilled in managing incoming help requests providing timely resolutions or appropriate escalations. Experienced in tracking outstanding requests to ensure prompt and efficient resolution.
Preferred Qualifications Competencies And Experience
Facilitating large video meetings and/or webinars
Work Schedule
MF 85 remote
Required Experience:
Staff IC