Establish and lead a Business Analysis (BA) Practice developing frameworks methodologies and standards to ensure consistency and quality across business analysis efforts. This includes collaborating with the Project Management Office (PMO) to integrate business analysis into project planning and execution defining business capability models workflows and IT solution roadmaps to support decisionmaking and advocating for the importance of business analysis in IT strategy product development and digital transformation initiatives.
Lead and oversee a multitiered team of Business Analysts ensuring the effective assignment of resources to IT products and new projects based on complexity experience and stakeholder needs. It involves developing career paths mentorship programs and training opportunities to grow and retain talent while fostering a collaborative highperformance culture that encourages knowledge sharing professional development and continuous improvement.
Assign Business Analysts to IT product teams and new projects ensuring continuous improvement user engagement and value realization through effective requirements gathering stakeholder communication and process optimization. It involves collaborating with IT Product Owners Project Managers and Enterprise Architects to translate business needs into actionable IT solutions while driving the adoption of Agile and Waterfall methodologies and embedding business analysis best practices throughout all phases of project delivery.
Serve as a strategic liaison between IT leadership business units and external stakeholders facilitating executivelevel discussions on business needs process improvements and technology alignment. It ensures that business analysis deliverables such as requirements documentation process models and business cases meet stakeholder expectations and guides Business Analysts in conducting stakeholder interviews workshops and process mapping exercises to support informed decisionmaking.
Establish governance mechanisms for requirements traceability impact analysis and change management ensuring alignment of business analysis processes with IT governance compliance and enterprise architecture frameworks. It involves implementing tools and techniques to measure the effectiveness and maturity of the Business Analysis Practice while driving continuous improvement initiatives to enhance IT service delivery through lessons learned.
Define and oversee the selection and adoption of business analysis tools such as JIRA Confluence SharePoint and process modeling software while implementing collaborative tools like MS Teams Power Automate Asana and Trello to enhance documentation workflow automation and stakeholder engagement. Additionally it involves identifying emerging technology trends and methodologies to improve the efficiency and effectiveness of business analysis practices.
Perform other duties as assigned or as required.
Education and Experience:
Requires knowledge skill and mental development equivalent to completion of four years college preferably with courses in mathematics statistics or computer science and four years of progressively responsible professional experience in systems analysis operations software or a related data processing function.
Knowledge Skills and Abilities:
Requires extensive knowledge in computer hardware software communications or applications.
Requires extensive knowledge of data systems applied research procedures and systems modeling.
Requires working knowledge of management principles and practices.
Requires ability to develop and manage a sophisticated function of a management information system.
Requires ability to conduct subsystem assurances.
Requires ability to resolve management problems through computer applications.
Requires willingness to travel and possession of a valid Illinois drivers license as required by individual positions within the class.
Requires the ability to lift and carry up to 25 pounds and push/pull up to 50 pounds.
Preference will be given to Illinois residents in the hiring and selection process in accordance with the Illinois Secretary of State Merit Employment Code.
Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago () or Springfield ().
Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race color religion sex national origin sexual orientation age marital or veteran status or the presence of a nonjobrelated medical condition or disability.
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