Resident Services Coordinator - Senior Living

If you are an individual who enjoys working with seniors in a friendly positive culture with advancement opportunities Bahama Bay Club Luxury Senior Living could be the partner to grow your career! If you are looking to be a part of a positive team that always strives to be the best of the best we are the place for you!

Top pay for the right experienced individual!

Bahama Bay Club is a progressive Independent Living/Assisted Living/Memory Care Community located in Sanford Florida serving our residents in their homes. We provide resortstyle independent assisted living and memory care through a concierge approach and only the highest level of service to our residents. Competitive compensation free meals competitive benefits PTO and the opportunity for significant executive advancement within the company for the right proven individual. Come join our team to realize a lucrative career path!

Bahama Bay Club is committed to the highest level of excellence and this shows in the quality of the people we hire. If you take pride in being part of a friendly respectful caring safe and collaborative environment you belong with us.

JOB TYPE: Full Time

Position Summary:

We are seeking a compassionate organized and proactive Resident Services Coordinatorto join our team. This role is critical in ensuring a smooth transition for new residents providing ongoing support and coordinating services between departments and external providers.

BENEFITS:

• An amazing friendly and respectful culture. This is our number one priority!
• Dental Insurance
• Vision Insurance
• Medical Insurance
• Supplemental Insurance
• Paid Time Off
• Free meals
• Opportunity for advancement

Key Responsibilities:

Resident Onboarding & Orientation

• Coordinate and manage all aspects of the movein process for new residents

• Serve as the primary point of contact for new resident questions and scheduling

• Conduct orientation on movein day and followup visits thereafter

• Facilitate introductions between new residents and the community

• Coordinate with other departments to ensure services and care are aligned

• Complete new resident paperwork and ensure documentation is accurate and complete

• Assist in connecting residents with thirdparty services as needed

Support to the Executive Director & Admissions

• Assist in touring prospective residents and their families

• Ensure all required preadmission documents including the 1823 Form are received and complete before movein

• Support communication and rapportbuilding with prospective families

Wellness Coordination

• Collaborate with the wellness department to obtain necessary physician orders

• Coordinate ongoing supplemental services through thirdparty providers

• Visit residents temporarily placed in hospitals rehab or higher care settings and obtain clinical updates before their return

• Advocate for resident needs and ensure continuity of care

Facilities Coordination

• Coordinate with maintenance and housekeeping to ensure unit readiness before movein

• Follow up on unit concerns or readiness issues promptly and professionally

Qualifications:

Preferred Experience:

• 1 year experience in Assisted Living LongTerm Care or related senior care environment

• Assisted Living Administration preferred but not required

Preferred Education/Training:

• Licensed Clinical Social Worker (L.C.S.W.) preferred but not required

• CORE Licensed for ALF preferred but not required

Required Skills:

• Strong interpersonal organizational and communication skills

• Ability to multitask prioritize and remain calm under pressure

• Compassionate residentcentered approach to care

• Professional demeanor and collaborative spirit

• Must be able to understand speak read and write English

• Must be able to work at a fast pace independently and as a team member with the ability to complete all job tasks within the allotted time

• Must be a supportive team member contribute to and be an example of teamwork and the team concept.

• Be efficient in all required skills

• Must have patience tact a cheerful disposition enthusiasm and the willingness to handle difficult residents and employees.

• Computer Skills required

• Effective interpersonal and communication skills both written and verbal

• Must be able to pass a Level 2 background check

• Must be reliable show up to work at scheduled shift on time

• Must be passionate about working with seniors

Join Our Team:

If you are passionate about supporting seniors and making a meaningful impact in their lives we invite you to apply and become part of the Bahama Bay Club family.

To Apply:
Please contact Corey Shenk ator apply online

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.