Director â Aftermarket
Director â Aftermarket
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Job Description
About Oshkosh AeroTech an Oshkosh company
Oshkosh AeroTech is a leading provider of aviation ground support products gate equipment and airport services to commercial airlines airports airfreight carriers ground handling and military customers. Oshkosh AeroTech offers products that make a difference in peoples lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry including LEKTRO JetAire JetPower AmpTek Jetway and more.
Job Description
The Director Aftermarket provides strategic leadership for the aftermarket business ensuring alignment with corporate goals while driving revenue growth service excellence and operational efficiency. This role oversees multiple functions including parts sales equipment refurbishment warranty technical support training customer service and logistics.
YOUR IMPACT:
These duties are not meant to be allinclusive and other duties may be assigned.
- Designs & directs the work of several functional areas inside parts sales outside equipment refurbishment sales department engineering team sales order administration warranty & customer support). Selects coaches and develops team members by setting goals that align with company strategy to inspire and motivate others.
- Collaborates with other departments functional areas (purchasing inventory planning & management to ensure Aftermarket objectives can be accomplished.
- Selects & manages talent through performance management & development and succession planning. Encourages a People First organization by which team and individual performance are recognized feedback is consistently delivered and performance is systematically improved.
- Assist in strategic planning for the organization. Identify analyze assess define and prioritize key initiatives metrics and goals.
- Track analyze and review key performance indicators to ensure service quality and cost are being controlled managed and improved to reach established goals & targets.
- Represent the organization at domestic and international trade shows and or specific stakeholder meetings/events. Maintains a strong relationship with top parts customers and sales agent network. Present a professional image of the organization.
SALES ADMINISTRATION & MANAGEMENT
- Create & implement innovative Aftermarket sales tools programs and services that increase revenue and drive endcustomer loyalty.
- Implement & manage a businesstobusiness eCommerce platform working cross functionally with several other departments.
PURCHASING/GPSC/INVENTORY MANAGEMENT
- Coordinate with Inventory Manager and Shipping Manager to reduce costs in the supply chain by removing wastes such as excess safety stock excessive parts shortages poor planning or inventory/receipt errors. Analyze & improve Aftermarket spare parts inventory turns and sameday fill rates.
MINIMUM QUALIFICATIONS:
- Bachelors degree in Business Administration Sales and/or Finance.
- Eight (8) years Aftermarket Customer Service and/or Sales.
- Three (3) years leadership experience.
STANDOUT QUALIFICATIONS:
- Graduate degree.
- Project Management Professional (PMP).
- Certified Purchasing Professional (CPP).
- Certified Pricing Professional (CPP).
- Certified in Production and Inventory Management (CPIM).
- Strong written and verbal communication skills.
- Detailed and results oriented.
- Advanced proficiency in Microsoft Suite (Word Excel and PowerPoint).
OSK1917
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Pay Range:
$117000.00 $202400.00The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range individual pay is determined by various factors including the scope and responsibilities of the role the candidates experience education and skills as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package we prioritize a peoplefirst culture and offer various opportunities to support team member growth and success.
Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process please contact us at
Oshkosh Corporation is a meritbased Equal Opportunity opportunities are open for application to all qualified individuals and selection decisions are made without regard to race color religion sex national origin age disability veteran status or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.
Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with Oshkosh Corporations legal duty to furnish information.
Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be U.S. Persons as defined in these regulations. Generally a U.S. Person is a U.S. citizen lawful permanent resident or an individual who has been admitted as a refugee or granted asylum.
Required Experience:
Director
Employment Type
Full-Time
