Work Location:

Hours:

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience jobrelated knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Building a WorldClass Diverse and Inclusive Technology Team at TD

We cant afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and openminded in the way we think about technology. TDs technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD anyway.

TD Business Systems Analysis covers a mandate that includes (but isnt limited to) proposing technical systems to accomplish business requirements enterprisewide. These experts build relationships with business partners and other groups of diverse subject matter experts and stakeholders (both internal and external) to:

• Plan Elicit Analyze Document Communicate Manage system requirements;
• Assess client needs and recommend the right technology; and
• Offer operational and processrelated analysis and support.

TD Securities the wholesale trading subsidiary of TD Bank is seeking a selfstarting motivated and highperforming individual to become a strong contributor in its dynamic technology organization. This is a prominent and complex role that will require the individual to interface with finance operations risk management front office staff and other technology teams regularly.

Job Summary:

We are seeking a detailoriented and collaborative Sr. Salesforce Business Systems Analyst (BSA) to join our team. The BSA will act as the liaison between business stakeholders and technical teams ensuring that Salesforce solutions align with business goals. The role involves gathering requirements analyzing business processes and contributing to the design and optimization of Salesforcebased systems.

Key Responsibilities:

• Lead requirement gathering sessions with business stakeholders to gather analyze and document business requirements related to Salesforce and connected systems.

• Translate business needs into detailed technical user stories functional specifications and process flows.

• Collaborate with Salesforce Architect developers and QA teams to design and implement solutions.

• Assist in backlog grooming sprint planning and UAT for Salesforce projects and enhancements.

• Maintain a deep understanding of Salesforce features configuration and integration capabilities.

• Identify opportunities to optimize or automate existing processes using Salesforce.

• Provide enduser support training and documentation to drive adoption and efficient use of the platform.

• Ensure data integrity security and compliance within the Salesforce environment.

• Monitor and analyze system performance and provide recommendations for improvements.

• Support in migrating data from legacy system to Salesforce.

• Excellent communication leadership and interpersonal skills

Required Qualifications:

• Bachelors degree in information systems Business Administration or related field

• 5 years of experience as a BSA with at least 3 years focused on Salesforce implementations.

• Strong knowledge of Salesforce platform functionality and limitations.

• Experience with Agile/Scrum methodologies.

• Excellent communication and interpersonal skills; able to interact with both technical and nontechnical stakeholders.

• Proficient in writing user stories in Jira process documentation and test cases.

• Regulatory compliance experience in Banking.

• Experience creating custom reports in Salesforce.

Preferred Qualifications:

• Salesforce certifications Administrator Business Analyst Platform App Builder.

• Familiarity with data migration and data management tools (e.g. Data Loader).

Department Overview

Building a WorldClass Diverse and Inclusive Technology Team at TD

We cant afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and openminded in the way we think about technology. TDs technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD anyway.

TD Business Systems Analysis covers a mandate that includes (but isnt limited to) proposing technical systems to accomplish business requirements enterprisewide. These experts build relationships with business partners and other groups of diverse subject matter experts and stakeholders (both internal and external) to:

• Plan Elicit Analyze Document Communicate Manage system requirements;
• Assess client needs and recommend the right technology; and
• Offer operational and processrelated analysis and support.

TD Securities the wholesale trading subsidiary of TD Bank is seeking a selfstarting motivated and highperforming individual to become a strong contributor in its dynamic technology organization. This is a prominent and complex role that will require the individual to interface with finance operations risk management front office staff and other technology teams regularly.

Job Description :

About This Role

We are looking for someone to plan manage and lead the delivery of detailed system requirements and technical and functional specifications that align to standards and frameworks. You will provide technical leadership and work in close partnership with ambitious business and technology partners project teams and stakeholders to plan elicit analyze document communicate and manage detailed functional specifications.

Meaningful work is fueled by meaningful performance and career development conversations with your manager.The main responsibilities are:

• Business Analysis

  • Provide support and produce detailed system requirements and technical / functional specifications in alignment with standards and frameworks

  • Work in close partnership with business partners / technology / project teams and stakeholders to elicit analyze document communicate and manage detailed functional specifications

  • Develop effective and efficient solutions by researching/analyzing current state system capabilities and defining technology solutions options / recommendations working closely with key technology partners

  • Ability to write and execute test plans in DEV and PAT and carry out all necessary tasks required to implement any system change

  • Identify and recommend opportunities to enhance productivity effectiveness and operational efficiency of the business unit and/or team.

  • Manage Incremental Change.

  • Manage BAU change to PNL and Attribution reporting system

  • Scope size and manage data quality implementation efforts

  • Testing and ensuring quality of the developed solution: that it meets the business functional requirements and is productionready

• L3 Support

  • Independently investigate and resolve client support issues.

  • Resolve any complex issues that cannot be resolved by firstline support

  • Supporting various legacy system retirements

• Miscellaneous

  • Training new/existing clients and implementation teams on software

  • Prioritize and manage own workload to deliver quality results and meet timelines

Job Requirements :

What can you bring to TDShare your credentials but your relevant experience and knowledge can be just as likely to get our attention. It helps if you have:

• 810 years of experience as a Capital Market business analyst with exposure to Product Control/Financial Reporting

• Experienced in data mapping

• Ability to analyze business functions workflows inputs and outputs

• Business Requirements Document and Functional Requirements document writing skills/experience flow diagrams

• Handson experience working with SQL databases (i.e. queries data analysis) REST APIs and event mechanisms

• Familiarity with Project Management tools such as JIRA

• Strong analytical and problemsolving skills with attention to detail to ensure accuracy and completeness

• Excellent written and verbal communication skills

• Enjoys working in a fastpaced teamoriented environment with competing demands

• Knowledge of the software development life cycle and release management processes

• Working knowledge of TDS technology platforms including trade booking source systems and downstream reporting systems is a plus

• Experienced stakeholder management through both formal and informal means

Additional Information :

Join in on what others in TD Technology Solutions are doing:

• Inspire a positive work environment and help champion quality innovation teamwork and service to the business.

• Learn voraciously stretch your thinking share your knowledge and educate others.

• Communicate and collaborate with both technical and nontechnical professionals.

• Cultivate winning relationships by building trust with business and technology partners.

• Share our commitment to productivity effectiveness and operational efficiency.

#LITech

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate government and institutional clients who choose us for our innovation execution and experience. With more than 6500 professionals operating out of 40 cities across the globe we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues providing trusted advice and industryleading insight extending access to global markets and delivering integrated transaction banking solutions. In 2023 we acquired Cowen Inc. offering our clients access to a premier U.S. equities business and highlydiverse equity research franchise while growing our strong diversified investment bank. We are growthoriented peoplefocused and communityminded. As a team we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental wellbeing goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and wellbeing benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):