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Reporting to a District Operations Manager each Area Operations Manager is responsible for maintaining existing accounts and prospecting for new accounts in his/her assigned territory as well as for overseeing daily operationsincluding supervision of Paintless Dent Removal (PDR) and other reconditioning technicians. Help ensure effective planning &achieve maximum overall profitability of the territory. Travel req.

Essential Duties and Responsibilities

Sales:

1. Maintain and expand business with existing customers as well as actively prospect to develop new business in assigned territory.

2. Work closely with District Manager to ensure effective planning and usage of each Technicians time in order to optimize each Technicians ability to achieve his/her earnings potential as well as to maximize overall profitability of the territory.

3. In collaboration with District Manager establish monthly and annual sales goals and develop a tactical plan for achieving those goals.

4. Support Hail Team operations when/if ahail stormoccurs in the territory focusing on dealerships and body shops where relationships already exist to secure the hail repair business in those stores.

5. Sell PDR for Profit programs.

6. Support and assist technicians in providing superior customer service and in maximizing billings in each service drive on his/her route.

Training:

1. Coordinate new hire orientation to ensure new Technicians smooth transition in the Company and into his/her assigned accounts.

2. Conduct monthly meetings with Technicians to provide aids tips and feedback on sales techniques and other performanceenhancement skills.

3. Ensure all Technicians receive proper technical support and training to continuously improve their PDR skills.

4. Identify and schedule Technicians for advanced training.

People Management:

1. Act as Team Leader and mentor to Technicians by remaining in close contact with them daily through a combination of telephone and inperson interface in order to identify and resolve any concerns or performance issues which may arise.

2. Work with District Manager to ensure proper staffing levels are met to handle current and new business opportunities.

3. Proactively identify and resolve any issues related to employee performance.

4. Conduct and document informal and formal performance reviews to ensure Technicians are aware of their strengths as well as opportunities for improvement. Develop and execute performance improvement plans when necessary.

1. Ensure all administrative tasks are completed in a timely and accurate manner including invoicing and daily callin numbers.

2. Manage tool inventory for territory.

3. Handle all incoming requests for mobile retail PDR services by scheduling appointments between customer and the Technician who will be performing the work.

Qualifications:

1. Excellent communication skills.

2. Ability to successfully manage and coach employees located at dispersed locations.

3. Timemanagement skills.

4. Proven ability to effectively manage customer relationships.

5. Prior experience in handson account management and/or Sales in a servicesbased company is strongly preferred.

6. Automotive service experience is a plus.

The compensation offered for this position will depend on qualifications experience and geographic location.

The starting compensation is expected to be:

We offer a competitive & comprehensive benefit package including: paid time off medical dental vision and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race color national origin religion gender age veteran status political affiliation sexual orientation marital status or disability (in compliance with the Americans with Disabilities Act*) or any other legally protected status with respect to employment opportunities.

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application or any portions of same based on the impact of a disability should contact Dent Wizards Human Resources Department to discuss your specific needs. Please feel free to contact us at