Technical Service Representative (Liquid Water ink)
Technical Service Representative (Liquid Water ink)
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Job Description
This role offers a range of $76000 to $100000 annually. Actual compensation will be based on qualifications such as experience education certifications and skills as well as geographic considerations.
We are seeking a Technical Service Representative (Liquid Water) to work with us and be point person for a key customer. This person will report to the Technical Service Director for performance of assigned functions. Time will be split between working out of the Homewood lab and performing technical service at customer locations. Travel domestically up to 50%. As a Technical Service Representative you will be responsible for:
- Performing color matching and completing drawdown requests
- Managing color/standard database
- Communicating with the customer on color match and technical requests
- Performing lab functions when working out of the lab
- Performing Technical Service at customer locations
- Controlling Workoff pressside technical support housekeeping and monthly reporting
- Handling Inventory management and recordkeeping
- Following all safety requirements
- Dispensing inks performing color matches supporting/training ink room staff
Qualifications :
To perform your job as expected you will be required to:
- Have a High School graduate or G.E.D. equivalent
- Must be able to pass a color vision test
- Have the ability and willingness to travel
- Be able to match colors effectively
- Demonstrate excellent customer service skills
- Effectively communicate with peers and customers
- Have excellent written reading comprehension and basic math skills
- Have the ability to lift up to 50 lbs. frequently
In addition to these qualifications we will consider as a plus if you have:
- Associate degree from 2year college or trade school
- Previous ink inplant experience
- SAP experience and proficient with Microsoft Suite programs.
- 35 years in the ink industry and experience in commercial printing
Additional Information :
We offer a competitive salary with excellent benefits including medical dental vision life insurance disability pet insurance HSA and FSA longterm care 401(k) and more. Through our programs which now include Paid Volunteer Time Off and Paid Parental Leave we support the needs of our employees their dependents and their communities by providing a benefit package that is easy to understand easy to access and affordable for all our employees.
Dont just choose a job; choose a career that emphasizes employee growth in a safe environmentally conscious culture. Embark on your Colorful Career with us!
We require postoffer preemployment drug screens physicals and background checks.
Equal Opportunity Employer: disability/veteran.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
