Senior Manager Training & Documentation
Senior Manager Training & Documentation
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1 Vacancy
Job Description
The Senior Manager of Training and Documentation is responsible for leading the design development implementation and oversight of comprehensive training programs and internal documentation strategies. This role ensures that employees across all departments are equipped with the knowledge skills and resources necessary to perform at a high level while also maintaining clear accurate and accessible documentation of processes policies and systems.
Key Responsibilities
Training Leadership
- Develop and execute the organizations training strategy in alignment with business goals.
- Oversee the creation and delivery of onboarding programs technical training leadership development and compliance training.
- Evaluate training effectiveness through assessments feedback and performance metrics.
- Lead and manage a team of trainers instructional designers and subject matter experts.
- Collaborate with department heads to identify training needs and skill gaps.
Documentation Management
- Establish and maintain standards for internal documentation including SOPs manuals and knowledge base content.
- Ensure documentation is regularly reviewed updated and easily accessible to relevant stakeholders.
- Work with IT operations HR and other departments to document processes and systems accurately.
- Implement tools and platforms to manage documentation efficiently (e.g. Confluence SharePoint etc.).
Strategic Oversight
- Set and monitor departmental goals and KPIs.
- Manage the training and documentation budget.
- Stay current on trends in adult learning knowledge management and organizational development.
- Ensure compliance with regulatory requirements related to training and documentation.
Qualifications :
Qualifications:
- Bachelors degree in Education Communications or related field (Masters preferred).
- Extensive experience in training and documentation with proven experience in a leadership role.
- Proven track record in designing and delivering impactful training programs.
- Strong understanding of learning management systems (LMS) and documentation tools.
- Excellent written and verbal communication skills.
- Ability to manage multiple projects simultaneously in a fastpaced environment.
Preferred Skills:
- Experience in change management and organizational development.
- Certification in instructional design training or knowledge management (e.g. CPLP ATD etc.).
- Familiarity with industry regulations relevant to training (e.g. OSHA HIPAA etc.).
Additional Information :
Why Smiths
- Be Part of Something Big: As we expand our footprint across APAC and MEA youll play a key role in building the teams that will define our future.
- Growth Opportunities: At Smiths we believe in your growth as much as our own. Youll have the chance to shape your career and expand your leadership capabilities in an everevolving global landscape.
- Collaborative Culture: Join a diverse collaborative team where innovation and fresh ideas are encouraged.
- WorkLife Balance: Enjoy flexible working arrangements and a supportive work environment.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers Smiths Group plc)
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
