Heres what you will be doing:
- Verifying customer identities by reviewing documents
- Assessing risks linked to customer profiles and transactions
- Continuously monitoring transactions including withdrawals
- Escalating suspicious transactions as per the redressal matrix
- Ensuring compliance with all Anti Money Laundering laws and regulations
- Maintaining accurate and detailed records of all documentation verification processes customer information
- Collaborating with internal teams to ensure compliance with relevant laws regulations and company policies while suggesting process improvements based on observed trends
- Ensuring appropriate and confidential handling/sharing of sensitive information
Qualifications :
Qualifications
Heres what you will need in your toolkit:
- Minimum Language requirements: English (B2);
- 6 Months Relevant working experience in a backoffice role will be considered an advantage;
- Attention to detail;
- Proactive and Customercentric;
- Basic computer skills & MS Office / Google Suite proficiency;
Additional Information :
Our employees enjoy:
- Longterm job security with a permanent contract.
- Competitive compensation packages inclusive of base pay incentives overtime and shift differentials for certain shifts.
- Annual merit increase based on performance.
- Paid Training whether onsite or in work at home.
- Discounts for several corporate and retail partners for services and products once Sutherland ID is presented.
- Excellent training and supervisory support to help you feel comfortable servicing our customers.
- Competitive Salary with attractive and attainable PBI structure.
- Paid referral program.
- Career development & growth opportunities for advancement.
- Excellent Reward and recognition programs.
- Cozy office in Sofia .
Remote Work :
No
Employment Type :
Fulltime