What you will be doing:
- Clean all assigned guestrooms to standard
- Take initiative to add a personalized experience for the guest
- Take ownership of guests privacy and belongings while ensuring exceptional service
- Maintain cleanliness and orderliness of hallways public areas and backofhouse spaces
- Report any maintenance issues or safety hazards to the appropriate department
- Restock guest room amenities linens and supplies as needed
- Collaborate with other departments to ensure smooth operations and guest satisfaction
- Adhere to all safety and sanitation protocols
- Assist with laundry duties as required
- Respond promptly to guest requests and special requirements
Qualifications :
Your experience and skills include:
- Warm and caring personality; previous housekeeping experience is an asset
- Ability to anticipate and focus attention on guest needs being professional and welcoming
- Excellent organizational skills and time management
- Physical stamina to perform tasks such as bending lifting and standing for extended periods
- Attention to detail and commitment to maintaining high cleanliness standards
- Flexibility to work various shifts including weekends and holidays
- Strong communication skills in English; proficiency in additional languages is a plus
- Ability to work independently and as part of a team
- Knowledge of cleaning products equipment and safety procedures
- Customer service orientation with a positive attitude
- Discretion and respect for guest privacy
- Basic computer skills for using property management systems
- Ability to prioritize tasks and manage time effectively in a fastpaced environment
- Willingness to learn and adapt to new cleaning technologies and procedures
Additional Information :
Respect guest privacy and handle belongings with care following Do Not Disturb protocols and ensuring the room remains secure at all times.
Maintain the cleanliness of public and backofhouse areas including corridors stairwells service rooms and staff areas.
Identify and report any maintenance or safety issues (e.g. faulty fixtures hazards damaged furniture) to the appropriate team to ensure a prompt response.
Replenish guest amenities and room supplies such as towels toiletries tea/coffee and stationery according to room type and brand standards.
Work collaboratively with the front office maintenance and laundry departments to ensure guest rooms are ready on time and that any special requests are met.
Follow strict health safety and hygiene protocols including PPE use chemical handling and infection control procedures.
Remote Work :
No
Employment Type :
Parttime