UFG is actively seeking a Sr. Underwriting Business Process Analyst who will support Commercial Underwriting in meeting growth/profitability objectives through underwriting content communication and process and procedure development. Within this role the analyst will also drive continuous improvement and collaborate with various areas of the organization to develop and implement solutions aligned with UFGs goals and business strategies. This includes but is not limited to processes and procedures tools and resources best practices and risk appetite guides. The Sr. Underwriting Business Process Analyst will work independently to lead and manage collaborative project teams supported by branch office employees and individuals from various roles and levels within the company to develop and deliver business solutions that support successful implementation and adoption company wide.
Essential Duties and Responsibilities:
- Responsible for development maintenance and governance of policies and procedures for the business to drive improvements in efficiency costeffectiveness and internal/external customer service.
- Collaborate with Regional Offices Portfolio Management Product Development Analytics Claims Enterprise Change Management Marketing Corporate Line of Business and Segment leaders and other business partners to develop and implement solutions that align with the organizations goals.
- Drive continuous improvement for Commercial Underwriting by providing analysis and decision support to the business to help deliver key business priorities. Collaborate with multiple disciplines to gather information perform analysis and make recommendations to management.
- Drives implementation of strategic and operational objectives with significant impact on development and maintenance of underwriting processes and procedures tools and resources etc.
- Lead the development and implementation of business process workflows that define process expectations and accountabilities to support changes in risk appetite or other initiatives.
- Drives development and publication of necessary tools resources and job aids that teach underwriters underwriting associates and support personnel to process new business renewal and endorsement transactions.
- Responsible for building and maintaining centralized processing documentation including but not limited to training best practices and risk appetite guides.
- Lead strategy sessions with internal business partners to identify trends and leading performance gaps across the UFG property and casualty book of business including addressing opportunities identified during the Quality Assurance process.
- Understands business needs and consults and partners with business leaders in planning projects and programs that strengthen commercial underwriting.
- In conjunction with Enterprise Change Management provide change management support to Commercial Insurance through the planning preparation and support to encourage and foster adoption and utilization of changes to technology and business processes.
- Prepare detailed presentations in written and graphic report form to be presented to leadership team
Job Specifications:
Education:
- Bachelors degree is strongly preferred or equivalent work experience
- One or more industry designations are desired: CPCU AU ARM CIC AINS AIC ARE etc.
Experience:
- 5 years of experience in underwriting process improvement or equivalent applicable experience
- Underwriting and risk analysis experience preferred
- Experience leading project teams and facilitation of training/meetings desired.
- Experience working with and presenting to Senior Leaders
- Project Management Certification desired
Knowledge skills & abilities:
- Demonstrate a strong underwriting and risk analysis thought process with the ability to identify underwriting trends
- Planning organizing and managing multiple priorities with limited supervision.
- Excellent analytical and problemsolving skills. Demonstrated creativity in resolving unique and challenging business problems.
- Excellent written and verbal communication and presentation skills.
- Ability to operate in an iterative agile environment with strong crossdiscipline team collaboration
- Advocate for progress and ability to influence and champion a new way of working.
- Ability to effectively mentor coach and motivate individually and in a group setting.
- Ability to effectively interact and build trusting partnerships with both internal and external business partners.
- Possess strong strategic and bigpicture thinking skills.
- Demonstrate ownership with all responsibilities.
- Be a strong influencer to promote a strong company culture.
- Selfmotivated and independent worker
- Strong computer skills including Microsoft Office Suite and other businessrelated software.
- Excellent decisionmaking skills with limited supervision or direction.
- Ability to convey detailed information in a way for all parties to easily understand
- Strong leadership skills with the ability to collaborate with all regions in developing and implementing collaborative solutions.
Working Conditions:
- General office environment
- Occasional travel maybe be required to regional offices
Disclaimer |
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not designed to contain or be interpreted as a comprehensive list of all duties responsibilities and skills required. Additional tasks and requirements may be assigned as necessitated by business need. UFG retains the right to modify the description of this job at any time.
Required Experience:
Senior IC