Surveillance Officer Lead
Surveillance Officer Lead
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
JOB SUMMARY:
The Surveillance Lead Officer will be responsible for understanding and responding to internal guests needs. They will communicate in a friendly respectful and understandable give consistent timely and accurate information and finds answer when unsure.
KEY JOB FUNCTIONS:
- Uses outlined service behaviors when encountering guests.
- Meets expected service delivery times as defined by departments service standards or as required by receiver of service or goods.
- Cooperate with employees within the department as well as other departments.
- Speaks positively about the company coworkers and guests.
- Maintains closewatch surveillance on all casino table games simulcast and slot machine activity through a monitoring system.
- Responds to casino activity and utilizes necessary equipment to identify record and document illegal and unusual activities occurring in the casino slot machines slot booths and cage areas.
- Must be knowledgeable of the Casino Control Act and its attendant regulations.
- Employees will sign an acknowledgement of regulatory requirements prior to being employed in the Surveillance Department
- Represents the casino in litigation as required.
- Able to act as a Leader when Shift Supervisor is absent.
- Assist in training employees and achieve goals set by the Surveillance Supervisor.
- Able to coordinate a team and meet expectations in busy situations.
QUALIFICATIONS:
- Must be at least 21 years of age
- High School Diploma or equivalent required.
- Minimum of two years surveillance department employment or equivalent investigation/gaming experience required.
- Knowledge of Casino games preferred.
- Candidate subjects to testing prior to hiring.
- Must possess a thorough understanding of all surveillance activities necessary for a secure casino operation.
- Excellent interpersonal and verbal and written skills are essential.
- Skilled position requires a high degree of professional and personnel integrity.
- Must have basic computer skills.
- Must be able to get along with coworkers and work as a team.
- Leadership experience preferred.
COMPENSATION & BENEFITS:
- $25.00 Per Hour
- BiWeekly Pay Dates
- Paid Time Off 401(k) Medical Dental Vision Life & Disability Insurance Holiday Pay
Required Experience:
Unclear Seniority
Employment Type
Full-Time
