Front Desk Agent (PM Shift + Night Audit Relief)
Front Desk Agent (PM Shift + Night Audit Relief)
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Salary Not Disclosed
1 Vacancy
Job Description
Sheraton Galleria Atlanta is a beautifully renovated hotel ideally located just minutes from Truist Park home of the Atlanta Braves. With 278 rooms and 5000 sq. ft. of meeting and conference space our hotel provides a dynamic and welcoming atmosphere for both business and leisure travelers. Boasting modern amenities stylish design and an unbeatable location near one of the citys most exciting sports and entertainment hubs we offer a unique experience for our guests.
Are you a detailoriented hospitality professional with a passion for delivering exceptional guest service Were looking for a Front Desk Agent to join our team in a newly renovated vibrant environment! This overnight role is essential in ensuring smooth nightly operations balancing daily transactions and providing toptier service to our guests.
Key Responsibilities
- Oversee overnight front desk operations including checkins checkouts and guest assistance.
- Accurately reconcile and audit daily financial transactions ensuring all records are balanced.
- Generate and distribute necessary reports for management review.
- Address guest inquiries concerns and special requests with professionalism and efficiency.
- Ensure the security and safety of guests and hotel property during overnight hours.
- Work closely with other departments to prepare for the next business day.
- Maintain a clean organized and welcoming front desk area.
If you thrive in an independent work environment have strong attention to detail and are passionate about hospitality wed love to meet you!
Why Work with Us
Sheraton Galleria has recently completed a stunning renovation bringing new life and modern sophistication to our hotel. As part of our team youll enjoy:
- Competitive hourly wage plus tips
- A dynamic work environment in a newly refreshed space
- Opportunities for career growth and development within StepStone Hospitality Inc.
- A chance to engage with guests from around the world in one of Atlantas most soughtafter locations
- Free Parking
- Free Breakfast
- Hotel Discounts
- Must have a comprehensive knowledge of hotel operations and guest services
- Strong communication and interpersonal skills
- Ability to handle difficult situations and maintain professionalism
- High school education preferred; relevant training and experience required
- Previous experience in a hotel environment preferred
- Knowledge of applicable Federal state and local health safety and legal regulations
- Ability to obtain required licenses and certificates
- Additional language ability preferred
- CPR and first aid training preferred
EOE All qualified applicants will receive consideration for employment without regard to race religion color national origin gender sexual orientation age marital status veteran status or disability status.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
