Parts Counterperson
Parts Counterperson
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Luxury and reliability are hallmarks of the Lexus brand. At South County Lexusin Orange County we strive to personify those traits by serving our Mission Viejo community. As a recipient of the Elite Lexus Dealer Award we have long been recognized as a Lexus dealer in southern Californiawho excels in sales and service.
QUALIFICATIONS:
- Excellent customer service skills.
- Professional appearance and work ethic.
- Ability to work well in a process driven environment.
- High school diploma or equivalent.
- Valid driver license in the state that you will work and a good driving record.
- Automotive Parts experience is a plus.
WHAT WE OFFER:
- Health & Dental Plan
- 401(k) Retirement Plan
- Paid Vacations
- Clear Promotion Tracks & Flexibility to Growth
- Long Term Job Security
- Friendly Working Environment
RESPONSIBILITIES:
- Oversee the parts sales process from start to finish
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner.
- Be able to read and understand the parts catalog when looking up parts.
- Answers phone calls providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level service to internal and external customers.
- Pulls and fills orders from stock
- Maintain a weekly bin checks to ensure accuracy of stock.
- Notifies parts manager of outofstock parts or shop materials that need immediate attention.
- Locates outofstock parts from outside source and submits an emergency order if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Set up orders for daily shipment delivery or pickup
Employment Type
Full-Time
