Co-op Student - IT Infrastructure

Position Title: Coop Technology Specialist Digital Workplace (Productivity and Collaboration)
Reports To: Manager IT End User Services IT Infrastructure
Department: IT Infrastructure
Term: Temporary FullTime Four (4) Month Contract
Work Term: September 2 2025 December 19 2025


Work Arrangements: This is a hybrid role. You will work in our office in Waterloo ON a minimum of two (2) assigned consecutive days every other week plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.


The Opportunity: As a Coop Technology Specialist Productivity & Collaboration you will be part of an amazing team responsible for the planning design implementation and operations of Equitables productivity and collaboration systems. This is a fantastic opportunity to gain handson experience in the dynamic IT world while contributing to real projects that impact employees and clients.

This role is perfect for a problem solver who thrives in an everchanging environment. If you enjoy teamwork rolling up your sleeves to tackle challenges and making someones day by solving their technical issues this role is for you. At Equitable we value those who are committed to learning constantly improving and building strong bridges across teams.

Youll also assist in providing technical support for corporate events executivelevel meetings and special whiteglove services. This position will help you develop skills in delivering client care troubleshooting and working collaboratively in a professional environment.

Why join our team

• Gain valuable realworld experience in an enterprise IT environment.
• Work alongside a supportive and collaborative team that values your growth.
• Develop technical and professional skills that will boost your career.
• Participate in meaningful projects that have a direct impact on the organization.

What you will be doing:

• Collaborate with the IT team to implement and maintain corporate policies standards and procedures for Equitables technical systems.
• Support the design and implementation of shared infrastructure systems and applications across organizational functions.
• Assist with troubleshooting and resolving technical issues related to hardware software and collaboration tools.
• Perform handson configuration upgrades or replacements of hardware and software components.
• Inspect and document processes to identify opportunities for improving workflow and enhancing efficiencies.
• Monitor system performance and capacity usage to ensure operational availability.
• Participate in identifying and implementing solutions that improve the quality and reliability of systems and products.
• Provide enduser guidance and training for productivity and collaboration technologies.

What you will bring:

• Candidates must be currently enrolled in a postsecondary program that includes a Cooperative (Coop) work component
• Knowledge of Microsoft Windows desktop platforms and Office 365 applications.
• Familiarity with desktop/notebook hardware technologies collaboration tools and audiovisual systems.
• Eagerness to learn adapt and contribute in a team environment.
• Problemsolving mindset with a strong focus on client satisfaction.
• Basic understanding of ITIL processes including Incident Request and Problem Management.

Whats in it for you:

• A healthy worklife balance with employee wellness top of mind
• We value open honest communication between team members challenging each other to continually improve
• Employee resource groups that support an inclusive work environment
• An onsite fullservice cafeteria with a variety of daily options
• Regular EQ Together events focused on company togetherness and collaboration
• Compensation package includes:

• • In Lieu of Benefits 4% added to each biweekly pay
  • In Lieu of Vacation 4% added to each biweekly pay

• Employer provided equipment
• Opportunity to participate in our buddy program dedicated to Coop students

As part of the recruitment/offer process you will be required to:

• Undergo a criminal background check

This role is open due to an existing vacancy.

To learn more about Equitable we encourage you to explore our organization.

At Equitable we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at emailprotected if you would like to receive our job postings in an alternative format or require an accommodation with the application process.

#LIHybrid