Bring your experience your professionalism and your competitive energy to an expanding IT/Managed Service provider that is looking for explosive business growth. We are seeking a technical account manager with or without direct experience in the IT industry. We offer a highly competitive compensation program with base salary plus bonuses based on revenue growth of Managed Service agreements projects and labor. In addition our benefit packages includes 401k with matching Health and Dental Insurance and a Flexible Spending Account.
What Makes for a Great Candidate:
Proactive selfstarter attitude
Excellent communication skills
Hunger to develop relationships and sell
Ability to work in a fastpaced environment with quickly changing priorities
Desire to learn and grow with consistent industrytraining
Technical awareness and a love for the use of technology to advance business
Essential Duties and Responsibilities
Coordinate all aspects of service provided within the Managed service agreements
Coordinate with our engineering team and solution architects todesign and developinnovative solutions to customer requirements
Attend or conduct Technology Business Reviews with managed accounts as needed.
Perform Full Network Evaluation for all managed service accounts
Attend any daily weekly and/or monthly meetings with Sales Manager and/or CEO
Resolve critical issues with any client relationships including issues with Accounting Service Sales and Projects
Client trainings if necessary
Participate in ongoing strategy meetings
Attend Intelice sponsored industry charity educational events or training events
Keep up to date on industry related news and technology
Conduct client onboarding meeting as per the Perfect Client Experience
Update CRM opportunities and sales funnel daily
Develop & maintain relationships with Managed Service clients and prospects
Attend relevant project meetings.
Assist in any past due collections needed for Managed Service clients.
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