drjobs Staff Site Reliability Engineer (Staff SRE) (Remote)

Staff Site Reliability Engineer (Staff SRE) (Remote)

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1 Vacancy
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Job Location drjobs

Austin, TX - USA

Monthly Salary drjobs

$ 129000 - 239600

Vacancy

1 Vacancy

Job Description

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide giving our customers unmatched visibility into the entirety of their digital workforce ensuring workers have the right access to do their job no more no less.

Built on a foundation of AI and ML our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right timematching the scale velocity and changing needs of todays cloudoriented modern enterprise.

About you and the role:

As a Staff Site Reliability Engineer (Staff SRE) at SailPoint you will be a key member on our Reliability Engineering team driving reliability practices servicing the Identity Security Cloud platform. We are a team of people that write software to solve scalability observability security reliability and operability problems. You are immensely passionate about reliability practices and operational excellence. You will be an evangelist to our engineering teams for how they can improve reliability capacity and performance of our platform. You enjoy solving complex challenges as well as getting your hands in the code.

What Youll Make Happen:

  • Make it easy for everyone to create consume manage and scale reliable cloud production services to achieve more

  • Keep up with industry trends to improve endtoend reliability and maintainability for all services

  • Coach engineering teams on observability best practices such as setting up well defined Service Level Objectives (SLOs).

  • Analyze performance of services and recommend infrastructure/code changes that will improve capacity and performance

  • Enable our engineering teams to scale our enterprise operations by providing guidance best practices and support as part of an SRE Center of Excellence

  • Manage crossfunctional requirements working with Engineering Product Services and other departments

  • Be a mentor of quality for design reviews code test cases automation observability root cause analysis and selfhealing

  • Influence architectural design implementation consolidation and simplification for global scale

  • Focuses on expanding own skills and looking at improving their teammates skills

  • Drive operational excellence to deliver frictionless operation happy on call and optimal customer experience

Roadmap & Timeline for Success:
Within the first 30 days you will:

  • Onboard into your new role get familiar with our product offering and technology stack

  • If applicable come up to speed on Identity Access Management space

  • Get to know your peers leaders and other engineers to understand current state challenges and motivations

  • Get to understand the current state of our reliability practices

By 90 days:

  • Contribute to the technical architecture of our reliability and capacity planning practices providing architectural ideas.

  • Look beyond the immediate backlog to create and share a forwardthinking technical vision for your team

  • You are prioritizing projects and defining scopes of work and developing solutions.

By 6 months:

  • You are regularly mentoring and coaching members of your team

  • You own multiple significant projects

  • You provide technical leadership to your team while also delivering high quality code on your own

  • Lead significant and thoughtful critiques of others design documents

  • Consistently achieve targets and meet deadlines; you ensure the quality of deliverables exceeds expectations

  • You are flexing your lifelong learning muscles staying abreast of emerging external technologies to understand when to introduce them to your team.

Requirements

  • Due to FedRAMP requirements US Citizenship is required to be considered for this role

  • 8 years experience in SRE or DevOps production operations supporting a highly available environment for SaaS software or cloud service provider

  • Experience with cloud infrastructure environments preferably AWS and Infrastructure as code preferably Terraform.

  • Strong proficiency with containerization technology and/or Kubernetes

  • Indepth experience with metrics tracing and logging observability tools such as Prometheus Grafana Honeycomb and Kibana

  • Experience with incident management including conducting incident reviews

  • Strong proficiency with one or more programming languages (Java Python Go etc).

  • Strong understanding of Linux software development systems networking and Cloud concepts

  • A positive and collaborative demeanor combined with the ability to coach mentor and delegate

  • Excellent communication skills

  • Lifelong learner you stay up to date with technology trends spend time learning new technologies and share your learnings with your team

  • Bachelors degree in Computer Science or other technical discipline or equivalent experience is preferred not required

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package this role may be eligible for the SailPoint Corporate Bonus Plan or a rolespecific commission along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge skills experience market conditions and locations as well as reflect SailPoints differing products industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary for USbased employees will be in this range from (minmidmax USD):

$129000 $184300 $239600

Base salaries for employees based in other locations are competitive for the employees home location.

Benefits Overview

1. Health and wellness coverage: Medical dental and vision insurance

2. Disability coverage: Shortterm and longterm disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees spouses and children

5. Flexible spending accounts for health care and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance Critical Illness Accident Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr Suite 100 Austin TX 78726 to discuss reasonable accommodations.


Required Experience:

Staff IC

Employment Type

Full-Time

Company Industry

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