VIP Marketing Strategy and Support Specialist
VIP Marketing Strategy and Support Specialist
Posted on :
15-05-2025
Employer Active
1 Vacancy
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Job Description
Description
Job Summary:
Responsible for assisting ESS VIP leadership with implementing executing and measuring initiatives across Caesars Entertainment. Will work collaboratively with manager to ensure effective execution of VIP strategies. In addition will support all ongoing ESS VIP operational processes.
Key Job Functions:
- Assist manager in tracking commitments and deliverables defining data trends and recommending changes to make meaningful process improvements
- Coordinates the implementation and adoption of all new initiatives and policies including sales performance programs
- Serves as a customer service liaison between ESS VIP leadership and the VIP network
- Works with manager to optimize effective use of contact sales and service strategies
- Assists with the utilization of tools and programs and the associated guideline adherence
- Monitors and responds to questions submitted by the VIP network
- Supports defining VIP segmentation by establishing sound criteria and enforcing standards
- Contributes to the facilitation and maintenance of the Casino Marketing sales performance culture
- Ability to travel
- Other duties as assigned
Education and/or Experience:
- One to three years of successful experience in casinos/hotels customer service or sales
- College degree preferred
- Knowledge and experience with Microsoft programs Excel Access and PowerPoint preferred
Preferred Qualifications:
- Willingness to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
- Excellent interpersonal problem solving communication leadership and analytical skills
- Ability to drive marketing strategies across multiple locations
- A systematic and process oriented mindset to ensure seamless endtoend customer experiences
- Capacity to thrive in an environment that is diverse productionoriented fastpaced and deadline driven while prioritizing and flexing to accommodate last minute requests
- Can work independently of others to perform duties
- Ability to collaborate in a team environment that fosters dependability accountability support assistance and flexibility
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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