Center Manager

The Center Manager is responsible for the daily management of a Carbon Health facility. Managing all operational policies and procedures center financials patient experience and community outreach with an owners mindset to ensure profitability. A successful Center Manager is intrinsically motivated challengedriven rethinks traditions and genuinely cares about employees and patients.

KEY CAPABILITIES

• Collaborate: Shares information with others so there are no surprises; facilitates effective collaboration among center medical directors center managers and external partners

• Drive Outcomes: Eliminates obstacles that affect organizational performance.

• Influence and Inform: Negotiates skillfully in tough situations; facilitates management of differences by addressing them openly and encouraging mutually beneficial resolutions

• Demonstrate Accountability: Acts with a clear sense of ownership with exceptional organization and time management skills; establishes clear responsibilities and processes for delivering monitoring and measuring results

• Manage through Ambiguity: Coaches others in finding solutions and accomplishing goals despite incomplete information

• Develop Self & Others: Provide realtime coaching to others mentors key talent and takes significant action for effectiveness in current and future roles

• 1 year of healthcare leadership experience and/or combination of healthcare experience and education

• Active listener that uses soft skills to build and maintain trusting relationships at all levels of the organization

• Excellent communication and interpersonal time management planning organizational analytical problemsolving and critical thinking skills

• Willing to work a flexible schedule including evenings weekends and holidays

WHAT YOULL DO

• Implement staffing standards for hiring training/development scheduling timecards payroll and talent management according to Carbon Health best practices

• Assess team member needs for scope of role development needs succession planning and clinic outcomes; create and promote development plans accordingly

• Lead regular team meetings resolve conflict when needed motivate employees and foster a culture of communication that promotes employee retention

• In partnership with the Center Medical Director set communicate and monitor clinical excellence standards of care and safety standards in keeping with regulatory agencies and Carbon Health policy; this includes daily standards emergency preparedness and hazardous materials/waste programs in addition security equipment and utilities management

• Build positive relationships with clinicians support staff patients community and vendors; manage conflict with care and empathy

• Communicate and respond to patient inquiries with a sense of urgency

• Monitor and control clinic expenditures within approved budget using administrative guidelines organization benchmarks and anticipated scope of services with an owners mindset

• Institute necessary modifications to procedures and clinic resource commitments as financial changes dictate

• Identify plan and participate in marketing activities and community events that increase patient volume and engagement

• Maintain an environment that complies with all state and federal regulations including HIPAA