Cashiers, Court Monitors, and Party Hosts
Cashiers, Court Monitors, and Party Hosts
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Job Description
At Altitude Trampoline Park we believe in family fun and celebrating lifes moments together. As a Court Monitor you will play a crucial role in maintaining a safe and enjoyable environment for all guests. This entrylevel position is perfect for individuals who are team players and thrive in a dynamic familyfriendly atmosphere.
Key Responsibilities:
- Safety Monitoring: Supervise guests while they are using the trampoline courts to ensure compliance with safety rules and guidelines.
- Guest Assistance: Provide outstanding customer service by engaging with guests addressing inquiries and resolving any issues to enhance their overall experience.
- Maintaining Cleanliness: Assist in keeping the trampoline courts and surrounding areas clean and organized throughout shifts.
- Team Collaboration: Work closely with other team members to ensure smooth operations and a welcoming atmosphere.
- Adherence to Protocols: Follow instructions and protocols established by management to maintain consistency and quality in guest experiences.
- Flexibility and Adaptability: Demonstrate a readiness to adjust tasks and strategies as necessary to enhance the overall guest experience.
Front Desk Support
- Greet and check in guests ensuring a warm and friendly welcome upon arrival.
- Assist guests with the checkin process including waivers and ticketing.
- Provide information about park activities membership options promotions and safety guidelines.
- Handle guest inquiries with a professional and helpful attitude answering questions in person or over the phone.
- Maintain cleanliness and organization of the front desk area ensuring an efficient guestfriendly setup
Qualifications:
- Must be 16 years of age or older.
- Comfortable engaging with large groups of people to ensure a positive experience for guests.
- Ability to work a flexible schedule during park operational hours including evenings weekends and holidays.
- Previous experience in a customerfacing role (in entertainment retail service fitness etc.) is ideal but not required.
- Customer service experience is considered a bonus.
- Ability to sit stand and move around the park for long periods.
- Capable of lifting a minimum of 20 pounds.
Compensation:
- $18.00 per hour.
Benefits:
- Opportunities for growth and advancement within the company.
- Employee discounts and perks at Altitude Trampoline Park.
- A fun and dynamic work environment.
Work experienced a plus but not required
Altitude Trampoline Park is the worlds premier trampoline park that offers fun and exercise for jumpers of all ages. Altitude Trampoline Park is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race national origin religion sexual orientation gender age or disability.
Applicants must pass a background check drug test and provide referrences.
Employment Type
Part-Time
