We strongly encourage applications from people of colour the LGBTQ community people with disabilities neurodivergent people parents carers and people from lower socioeconomic backgrounds.
If theres anything we can do to accommodate your specific situation please let us know.
About Cleo
Most people come to Cleo to do work that matters. Every day we empower people to build a life beyond their next paycheck building a beloved AI that enables you to forge your own path toward financial wellbeing.
Backed by some of the most wellknown investors in tech weve reached millions of people to support them throughout their financial lives from their first paycheck to their first home and beyond. Were hitting headlines too. This year Forbes named us as one of their Next Billion Dollar Startups and we were crowned the Hottest Tech Scaleup at the Europas.
Follow us on LinkedIn to keep up to date with new product features and insights from the team.
Were looking for a skilled and curious Market Researcher to join our growing insights function and help shape product and commercial strategy through highquality quantitative market research. This role is ideal for someone who thrives at the intersection of data behaviour and business impact and is comfortable working across teams to uncover what drives users and markets.
What youll be doing:
- Design and execute market research projects using advanced quantitative techniques such as conjoint analysis experimental design and segmentation to uncover actionable insights on product preferences user needs and market opportunities
- Conduct market sizing pricing research and new market opportunity assessments to support expansion strategy and gotomarket planning
- Work crossfunctionally with product design growth and marketing teams to frame learning objectives develop survey instruments and deliver insights that drive roadmap positioning and commercial decisions
- Contribute to pricing strategy through user value perception studies elasticity testing and packaging experiments
- Present findings to stakeholders in a clear structured and influential way translating complexity into clarity and action
What are we looking for
- Demonstrated experience with quantitative market research methods such as choicebased conjoint max diff cluster/segmentation analysis and experimental design
- Ability to frame business problems and translate them into clear research hypotheses
- Comfort designing and interpreting surveybased studies with advanced logic sampling and statistical reliability
- Ability to work independently or collaboratively from framing the question to delivering the insight
- Experience influencing senior stakeholders with evidencebased recommendations
If you have led highlevel analyses that synthesise primary and secondary data (e.g. internal product data thirdparty benchmarks analyst reports) to uncover macro trends competitive dynamics and evolving consumer behaviours that would be an awesome bonus!
What do you get for all your hard work
- An above market compensation package (Base Equity). Were prepared to pay for the very best.
- A clear progression plan. We want you to keep growing. That means trying new things leading others challenging the status quo and owning your impact. Always with our complete support.
- Flexibility: We treat you as humans first employees second. Because we cant fight for the worlds financial health if were not healthy ourselves. This means all the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work giving you the autonomy to structure your day around morning dropoffs to school or daily dog walks.
- Hybridfirst: Join our hybridfirst team where we blend the best of both remote and inoffice work. We expect our team members to be in our London office 12 times a week. On Thursdays we buy you lunch but you can come to the office on whichever days work best for you!
- Other benefits;
- Generous pay increases for highperformers and highgrowth team members
- Equity topups for team members getting promoted
- 25 days annual leave a year public holidays ( an additional day for every year you spend at Cleo)
- Check out our new benefits package here: employermatched pension in the UK
- Private Medical Insurance via Vitality dental cover and life assurance
- Enhanced parental leave
- 1 month paid sabbatical after 4 years at Cleo
- Regular socials and activities online and inperson
- Well pay for your OpenAI subscription
- Online mental health support via Spill
- And many more!
We are committed to making Cleo a more diverse and inclusive workplace. We are making continuous changes in order to make sure that all voices especially those of minorities are heard supported and celebrated. Our work doesnt stop at hiring and we are providing every employee with training support and development throughout their Cleo career alongside training specific to inclusivity.