Reconciliations Officer
Reconciliations Officer
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Job Description
Its an exciting time to grow your career with ING and were on the lookout for a passionate Reconciliations Officer to join our fun and dynamic team. This is a permanent role based in Sydney.
Youll be reconciling and clearing assigned transactions processed through various clearing systems. Youll also be investigating following up on outstanding/uncleared items creating and transmitting return and refusal files in accordance with industry procedures or ensuring transactions are promptly processed to customers accounts.
If you have experience in reconciliations and can hit the ground running on day one with a passion for clearing investigating and balancing action items then this is the role for you!
What youll do
- Balance reconciliations daily against the General Ledger. These include (but are not limited to) CS1 (Paper Transactions) CS2 (Electronic Transactions) CS3 (Card Transactions) CS4 (High Value Transactions) as well as BPAY VISA transactions and Nostro Accounts (EUR and USD) etc.
- Clear transactions in accordance with industry and internal procedures ensuring transactions are promptly processed to the customers accounts or journalised to appropriate ledger account.
- Ensure return files processing forms and journals are completed in a prompt and timely manner.
- Investigate and resolve all outstanding items within 3 business days and provide an analysis of items greater than 3 business days.
- Ensure that trace requests and related spreadsheets special answers mistaken internet payments recalls customer enquiries and dishonours are maintained to a high standard.
- Complete APCA statistics.
What were looking for
- Prior experience in a reconciliations role or exposure to reconciliations will be ideal.
- Intermediate MS Word and Excel skills.
- Strong problem solving and analytical abilities.
- Good verbal and written communication skills.
- High attention to detail and organisation.
About Us
At ING we want to make life simpler and more worthwhile for everyone who banks with us for the people who work with us and the community at large too.
When you come to work at ING youre joining a team where individuality isnt just accepted its encouraged. Weve built a culture thats fun friendly and supportive its the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to think differently take ownership of their work and make great things happen. Were here to help you get ahead. And with our global network theres plenty of scope to take your career in new directions perhaps even ones youve never considered.
We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
Sound like the kind of place youd feel at home Wed love to hear from you.
(One last thing ING operates a direct talent sourcing model. So no agency introductions please.)
Need more
Applications close Monday 19th May 2025
Before you apply
Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your manager.
Still in two minds
At ING we celebrate diversity and innovation. Research shows that 60% of women and underrepresented groups may hesitate at this stage even after starting their application. Dont miss out on the chance to bring your unique spark to our team hit submit now! Your fresh perspective is what were all about.
#LIDNI
Required Experience:
Unclear Seniority
Employment Type
Full-Time
