Homeless Management Information System (HMIS) Administrator of Data Quality
Homeless Management Information System (HMIS) Administrator of Data Quality
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Job Description
Job description
TITLE: Homeless Management Information System (HMIS) Administrator of Data Quality
Pay Type: Salary
FLSA: Exempt
COMPENSATION: $61280 $72000
REPORTS TO: Director of Data Management andReporting
ORGANIZATION SUMMARY
Housing Forward formally known as Metro Dallas Homeless Alliance (MDHA) is a backbone organization that leads the development of an effective homeless rehousing system. In partnership with 150 public private and nonprofit institutions we make the experience of homelessness in Dallas and Collin Counties rare brief and nonrecurring. Housing Forwards team members uphold the Organizational values of Teamwork Equity Servant Leadership and Flexibility.
Housing Forward believes that effective solutions to homelessness are created with communities historically impacted by the systems we are attempting to transform. We strongly encourage applications from people who are representative of the culturally and ethnically diverse communities we work with. This includes people who have lived experience of homelessness.
POSITION SUMMARY:
The Homeless Management Information System (HMIS) Administrator of Data Quality helps to ensure that the data available for ending homelessness in Dallas and Collin counties is accurate and complete and that data is accessible for use in strategic decisionmaking to improve system performance. This role manages the technical aspects of the daytoday operations of HMIS and works closely with homeless providers to monitor data quality and adherence to HMIS policies and procedures.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Under the supervision of the HMIS Manager The HMIS Administrator will:
Perform System Administration Responsibilities:
Facilitate weekly monthly and quarterly inperson and virtual training and technical assistance as the Subject Matter Expert.
Record and edit training and technical assistance videos for HMIS homeless providers use.
Provide technical assistance to homeless providers needing additional support to meet community goals.
Work directly with the homeless provider Housing Forwards staff and the HMIS software vendor to ensure authorized access to client information correct set up of projects in HMIS accessibility of the HMIS software software performance and adherence to CoC privacy and security policies within the software.
Maintain system functionality by testing database components and working with vendors regarding HUD system compliance and updates.
Receive manage triage and resolve technical HMIS issues submitted through the CoCs Spiceworks Help Desk ticketing system.
Support establishing maintaining and monitoring HMIS policies and procedures.
Identify training needs and jointly implement the curriculum with Housing Forwards training team.
Assist with required reporting for federal state and locally funded providers and programs as needed.
Attend community meetings workshops and seminars related to HMIS and homeless issues as required.
Maintain uptodate knowledge of databases and HUD HMIS Data Standards and community standards.
Performance Data Quality Management Responsibilities:
Monitor data quality in accordance with CoC established Data Quality Management Plan.
Perform data integrity maintenance reviewing data for accuracy and completeness.
Work with homeless providers to identify and resolve data quality issues.
Job requirements
KNOWLEDGE AND SKILLS:
35 years of experience in system administration training and development technical assistance and project management. Direct experience of HMIS and HUD Data Standards is preferred.
Experience with ClientTrack HMIS and or web technologies is preferred.
Familiarity and competency with HUD HMIS Data Standards or other state or federal regulations is preferred.
Proficient in Microsoft office i.e. Word PowerPoint and Outlook.
Advanced Excel skills Ability to develop complex spreadsheets create and modify pivot tables use advanced formulas and perform data validation.
Excellent computer skills with attention to data details.
Excellent written oral communication and listening skills with all levels of management staff and external clients especially those who are not well versed with computers and technology.
Strong customer service skills and ability to positively diffuse user frustration.
WORK SCHEDULE:
Housing Forward considers normal hours of operation Monday Friday from 8:00am5:00pm. Some night and weekend meetings might be required to meet the need of partner agencies or to represent Housing Forward at community meetings.
Employees are able to work both remotely and in the office. Current Housing Forward guidelines state that employees must work at least 3 days per week in the office but this is subject to change.
REQUIREMENTS:
Must have reliable transportation valid state issued drivers license and car insurance. Please note that travel is required on a limited basis.
Must be flexible to work at different sites as scheduled.
Limited requirements must be able to lift objects that weigh up to 25 lbs.
COMPENSATION:
The salary for this position is 61280.00 to 72000.00
Housing Forward has a flexible PTO policy for all fulltime employees. The office is officially closed on New Years Day Memorial Day Independence Day Labor Day Thanksgiving Day after Thanksgiving Christmas Eve & Christmas Day. Housing Forward has MLK Jr. Juneteenth and Election Day as Days of Service.
This position is eligible for employerprovided benefits including:
Employer matched 401k retirement
Medical/Dental/Vision insurance options available with employer assistance
Employee Assistance Program
Employer paid short and longterm disability insurance
Basic life insurance
Housing Forward will provide a laptop. We will additionally provide the applicant with a phone and/or hot spot if needed.
STATEMENT ON DIVERSITY
Employees of Housing Forward are expected to treat all persons with dignity and respect without regard to race creed color sex religion disability mental illness and/ or addictions (diagnosed or not) age national origin familial status source of income criminal background sexual orientation transgender gender identity or gender expression.
For additional questions about the position please contact:
Freda Nelms Director of Data Management and Reporting at
All done!
Your application has been successfully submitted!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
