DescriptionJob Title: EMEA Sales Account Manager (Remote)
Company: Tektronix
Tektronix is seeking a dynamic selfdriven and flexible EMEA Sales Account Manager to join our European Service Organization. This role primarily focuses on managing and growing accounts with a high proportion of Tektronix and Keithley (OEM) test equipment. Key responsibilities include:
- Prospecting:Identify and engage with potential accounts that have a significant percentage of OEM assets.
- Account Management:Oversee and nurture relationships with existing accounts ensuring customer satisfaction retention and expansion.
- Sales Strategy:Develop and implement sales strategies partnering with Tek instruments sales to maximize revenue and grow market share leveraging the ability to support nonOEM calibrations for strategic customers.
Job Responsibilities:
- Ensure highlevel customer support is delivered focusing on customer priority issues and maintaining consistent customer communication.
- Work with the wider EMEA Tektronix Sales team to develop strategies for managing and communicating with customers across all regions.
- Interact with executives and other seniorlevel managers.
- Grow business from an existing customer base while also prospecting for new opportunities.
- Participate in funnel/forecast reviews as required.
- Sell new large multiyear service agreements and contracts.
- Design and perform compelling conversations for executivelevel roles.
- Meet and exceed Service Sales targets driven on a monthly plan and against business goals.
- Maintain regular customer communication and ensure any service contract renewals are coming in as planned.
- Generate Service Sales opportunities from scratch.
- Foster good working relationships with direct and indirect sales teams.
Job Requirements:
- Commercial/Administration background and/or previous experience in Customer Service Administration Inside Sales Administration Service Sales or a Sales position within an Electronics/Electrical company (35 years experience).
- Knowledge and expertise in overall sales operation processes.
- Organisational skills to lead and manage complex new business pursuit projects.
- Ability to effectively communicate with associates and colleagues.
- Excellent verbal and written communication skills.
- Selfmotivated driven and flexible.
- Fluency in English written and verbal. Additional languages are a plus.
- Required to travel within the EMEA region.
- Proven skills with Microsoft Office (Word Excel) and industryspecific software.
- Engineering background or previous experience in a Service Sales or Sales position within an Electronics/Electrical company is a plus.
Required Experience:
Manager