Infosys is seeking aServiceNow SecOps Vulnerability Response SME.This position will interface with key stakeholders andapplytechnical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation Application Architecture definition and Design; play an important role in creating the high level design artifacts; deliver high quality code deliverables for a module lead validation for all types of testing and support activities related to implementation transition and warranty. This is an opportunity to be part of a learning culture where teamwork and collaboration are encouraged excellence is rewarded and diversity is respected and valued.

Job Responsibilities:

• ServiceNow implementation experience in Security operation Vulnerability Response Configuration Compliance.
• Service now implementation experience in ITSM modules (Incident Problem Change CMDB & Asset not limited to) will be an added advantage
• Working experience in implementation of catalog items and record producers.
• Working experience in configuring Vulnerability response applications and integration with one of vulnerability scanner tool
• Configuration/Customization of the Service Now system including creating workflows or flows.
• Build service requests from customer requirements including requests request items and tasks using workflows to manage data flows from the customer to the support teams providing the service
• Uses scripting tools and Service Now functionality create script to automate rote tasks being done in Service Now.
• Performs integrations and process automation using Service Now Orchestration.
• Load manipulate and maintain data between Servicenow and other systems.
• Thorough understanding of ServiceNow Security incident response and Vulnerable Item processes
• Performs system and integration testing with sample and live data Monitor health usage and overall compliance of the application.
• Handson design development and deployment experience with the Servicenow platform.
• Experience with REST and SOAP integrations.

Required Qualifications:

• Candidate must be located within commuting distance of Calgary Alberta / Mississuga Ontario / Quebec Montrealor be willing to relocate to the area. This position may require travel.
• Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 2 years of InformationTechnologyexperience.
• Candidates authorized to work for any employer in Canada without employerbased visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
• Hands on experience on ServiceNow Security operations Vulnerability Response
• Hands on experience on ITSM module
• Should have worked extensively on ServiceNow Integrations with other external system
• Should be able to hold discussions with the clients on the best approach for the client after analyzing their environment
• Must have working experience Agile environment
• Experience in CMDB Discovery and integration with other external modules
• Hands on in Glide and Jelly Scripting Java Script HTML XML AJAX.
• Done Integrations with 3rd party tools using (web services SOAP email MID etc).
• Handson experience developing using JavaScript.
• Handson experience working with relational databases.
• Handson experience with web UI development technologies that include HTML CSS and AJAX.
• Knowledge of one or more of the following: HTML/CSS AJAX Jelly JSON AngularJS.
• Service Now Certified Application Developer is an Advantage

Preferred Qualification:

• Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation architecture definition and design solution implementation and roll out.
• Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution products architectures meeting the guiding principles of Greenfield Cloud based mobile first and zero customization.
• Define plan and develop solutions frameworks IPs etc. around ServiceNow and Service Management Domain.
• Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide.
• Experience designing and implementing client facing solutions leveraging involving ServiceNow.
• Experience of performance compliant design sustainable solution architecture
• Experience implementing and integrating enterprise software applications.
• Ability to understand ServiceNow lifecycle multitask time management skills
• Support and coordinate scheduling and execution of releases product upgrades new technology deployments.
• Business analysis and requirements gathering abilities.
• Ability to learn technology quickly through instruction and selftraining
• Practical experience with agile methodologies/tools
• Experience in running operations with ITIL processes / ITIL certified.
• Excellent Analytical and troubleshooting skill.
• Excellent in Verbal written communication.
• Creative thinking in implementing Service improvements (automation incident reduction etc.).
• Willingness and flexibility to learn new technologies scale up quickly and adapt to different roles as the situation demands.
• Experienced in running operations following ITIL processes.
• Experienced in writing RFPs solutions and presentations during client visits.
• Experience with leading a geographically separated customers and onshore/offshore teams

Cross functional Knowledge on matters that require coordination across organization and collaborates well with other groups voluntarily shares information

Estimated annual compensation range for the candidate based in the below location will be:
Ontario: $ 75000 to $ 103042

Infosys recherche un expert en rponse aux vulnrabilits SecOps ServiceNow. Ce poste interagira avec des parties prenantes cls et appliquera une expertise technique travers diffrentes tapes du cycle de vie du dveloppement logiciel y compris llaboration des exigences la dfinition de larchitecture applicative et la conception; jouer un rle important dans la cration des artefacts de conception de haut niveau; livrer des livrables de code de haute qualit pour un module diriger la validation pour tous les types de tests et les activits de soutien lies la mise en uvre la transition et la garantie. Cest une opportunit de faire partie dune culture dapprentissage o le travail dquipe et la collaboration sont encourags lexcellence est rcompense et la diversit est respecte et valorise.
Responsabilits professionnelles :

• Exprience de mise en uvre de ServiceNow dans lopration de scurit Rponse aux vulnrabilits Conformit la configuration.
• Une exprience de mise en uvre de ServiceNow dans les modules ITSM (Incident Problme Changement CMDB et Actif sans sy limiter) sera un avantage supplmentaire.
• Exprience de travail dans la mise en uvre darticles de catalogue et de producteurs denregistrements.
• Exprience professionnelle dans la configuration dapplications de rponse aux vulnrabilits et lintgration avec un des outils de scanner de vulnrabilits.
• Configuration/Personnalisation du systme Service Now y compris la cration de workflows ou de processus.
• Crer des demandes de service partir des exigences des clients y compris des demandes des lments de demande et des tches en utilisant des flux de travail pour grer les flux de donnes du client vers les quipes de support fournissant le service.
• Utilise des outils de script et la fonctionnalit Service Now pour crer des scripts qui automatisent les tches rptitives effectues dans Service Now.
• Effectue des intgrations et de lautomatisation des processus en utilisant lorchestration Service Now.
• Charger manipuler et maintenir les donnes entre Servicenow et dautres systmes.
• Comprhension approfondie des processus de rponse aux incidents de scurit et dlments vulnrables de ServiceNow
• Effectue des tests systme et dintgration avec des donnes dchantillon et des donnes en direct. Surveille la sant lutilisation et la conformit gnrale de lapplication.
• Exprience pratique en conception dveloppement et dploiement avec la plateforme Servicenow.
• Exprience avec les intgrations REST et SOAP.

Qualifications requises :

• Le candidat doit tre situ proximit de Calgary Alberta / Mississauga Ontario / Qubec Montral ou tre prt dmnager dans la rgion. Ce poste peut ncessiter des dplacements.
• Un diplme de baccalaurat ou son quivalent tranger est requis dune institution accrdite. Une exprience progressive de trois ans dans le domaine sera galement prise en compte en lieu et place de chaque anne dtudes.
• Au moins 2 ans dexprience en technologie de linformation.
• Les candidats autoriss travailler pour tout employeur au Canada sans parrainage de visa bas sur lemployeur sont invits postuler.
• Infosys ne peut pas fournir de parrainage en matire dimmigration pour ce rle ce momentci.
• Exprience pratique des oprations de scurit ServiceNow Rponse aux vulnrabilits Exprience pratique du module ITSM.
• Doit avoir travaill de manire approfondie sur les intgrations ServiceNow avec dautres systmes externes.
• Doit tre capable de tenir des discussions avec les clients sur la meilleure approche pour le client aprs avoir analys leur environnement.
• Doit avoir une exprience de travail dans un environnement agile. ...

Qualification Prfre :

• Interagir avec les parties prenantes cls et appliquer votre comptence technique travers les diffrentes tapes de la mthodologie dimplmentation
• ServiceNow y compris llicitation des exigences la dfinition et la conception de larchitecture limplmentation de la solution et son dploiement.
• valuer plusieurs produits pour leur conformit en matire de gestion des services dentreprise et suggrer la meilleure solution les meilleurs produits et les meilleures architectures rpondant aux principes directeurs de Greenfield bass sur le Cloud dabord mobile et sans planifier et dvelopper des solutions des cadres des PI etc. autour de ServiceNow et du domaine de la gestion des services.
• Promouvoir lutilisation de cadres et dartefacts rutilisables ; crer des artefacts de connaissance / de certification et un guide des critres dans la conception et la mise en uvre de solutions orientes client utilisant ServiceNow.
• Exprience dans la conception conforme aux performances larchitecture de solution dans limplmentation et lintgration dapplications logicielles comprendre. ...

Connaissance interfonctionnelle sur des questions ncessitant une coordination au sein de lorganisation et collaboration efficace avec dautres groupes partage volontairement des informations.
La fourchette de rmunration annuelle estime pour le candidat bas lemplacement cidessous sera :Ontario : 75 000 $ 103 042 $.

About Us
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.