Global Security Investigator

Join JPMorganChase a leading financial institution with a rich 200year history. We offer innovative financial solutions to a diverse clientele and a competitive rewards package including a base salary discretionary incentive compensation and comprehensive benefits. We are committed to diversity and inclusion providing equal opportunities for all. Be a part of our Global Security team ensuring the safety of our operations people and assets on a global scale.

As a Global Security Investigator within our Global Security team you will report directly to the Global Security Electronic Crimes Investigations Manager. You will need a basic understanding of fraud and technology risk and will work extensively with our internal management and the law enforcement community at various levels. You will assist in and perform investigations of fraud activities that involve remote channels and various electronic payment mechanisms. Your focus will be on root cause analysis and quantifying risk exposure and you will communicate your findings to management to initiate necessary changes. You will be required to use one or more High Security Access (HSA) systems and will need to pass enhanced screening checks. This role provides an opportunity to work in a challenging environment and contribute to the security of our operations.

Job responsibilities

• Gather electronic evidence for investigations related to internet mobile banking call center and ecommercefraud. This evidence is then compiled in a logical fashion to identify suspects and perform root cause analysis.
• Works
• Enforce the JPMC Cyber Security and High Tech Investigations teams regarding cyberthreats that may impact investigations.
• Analyze and closely with Risk and other key LOB personnel to analyze controls and recommend enhancements.
• Works effectively with JPMCs technology support teams to discover how frauds occur through a deep understanding ofJPMC systems and the processes that support them.
• Works independently is a selfstarter and has ability to prioritize daily work based on time lines case profiles andsignificant exposure.
• Communicate effectively with Lines of Businesses n when systems or process deficiencies are identified to ensure they arecorrected.
• Liaison with Law identifies fraudulent transactions based on actionable intelligence to mitigate reputation and financial risk.
• Maintain proper mitigation efforts are taken on any/all significant intelligence leads related to risk issues.
• Recognizes opportunities for addressing fraud issues risks and exposures.
• Maintains strong liaison and working relationships with all federal state and local law enforcement and regulatoryagencies including international enforcement agencies.

Required qualifications capabilities and skills

• Bachelors Degree in Computer Science Accounting MIS Business Management Engineering Criminology/CriminalJustice or a technologyrelated field.
• Minimum of 2 years experience in fraud technical understanding of all forms of electronic payments; ACH Wire etc.
• investigations Internal Audit EFT Risk or investigating EFTrelated fraud.
• Knowledge of online banking systems telephone banking risk management EFT systems and/or riskmanagement.
• Knowledge of EFT systems used to move funds intra or interbank; ACH Wire Transfer etc.
• A basic understanding of cyber organized criminal groups online carding groups digital currencies and electronic crimesas they relate to electronic fraud
• Clear understanding of Electronic Funds Transfer (EFT) payment systems.
• Thorough understanding of industry data security trends/standards related to Electronic Payments.
• Basic knowledge of Microsoft operating systems and securing PII best practices including both data in motion and dataat rest.
• Experience with tools used for aggregating and analyzing large amounts of data using tools like Excel Access etc.
• Experience writing reports or process documents that are clear articulate and concise.

Preferred qualifications capabilities and skills

• CISSP CISA and/or CFE preferred
• Experience presenting to an audience regarding fraud or investigations is a plus.
• Prior experience filing Suspicious Activity Reports with FinCEN is a plus.