ML Support Engineer II
ML Support Engineer II
Posted on :
15-05-2025
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1 Vacancy
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Job Description
Amazons Pricing Team seeks a Support Engineer to maintain platform infrastructure and assist with automation initiatives that impact millions of customers. This role combines software engineering and systems knowledge to support operational efficiency and implement customerfocused solutions. The position requires collaborating with development teams understanding system architecture and implementing code solutions to enhance service reliability.
Primary responsibilities include supporting and maintaining Linux environments (RHEL CentOS Ubuntu) and assisting with network infrastructure operations. You will help resolve complex operational issues through systematic diagnosis implement monitoring solutions and perform infrastructure maintenance. Working alongside development teams you will support existing software improvements assist in automating support processes and maintain system documentation. Additional responsibilities include troubleshooting technical challenges and helping implement scalable solutions to ensure operational stability.
2 years of software development or 2 years of technical support experience
Experience troubleshooting and debugging technical systems
Experience in Unix
Experience scripting in modern program languages
Bachelors degree
Experience of network fundamentals (DNS DHCP TCP/IP routing switching HTTP)
Experience with AWS networks and operating systems
Working knowledge of Linux system administration and good troubleshooting skills at all levels from application to network to host
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Primary responsibilities include supporting and maintaining Linux environments (RHEL CentOS Ubuntu) and assisting with network infrastructure operations. You will help resolve complex operational issues through systematic diagnosis implement monitoring solutions and perform infrastructure maintenance. Working alongside development teams you will support existing software improvements assist in automating support processes and maintain system documentation. Additional responsibilities include troubleshooting technical challenges and helping implement scalable solutions to ensure operational stability.
2 years of software development or 2 years of technical support experience
Experience troubleshooting and debugging technical systems
Experience in Unix
Experience scripting in modern program languages
Bachelors degree
Experience of network fundamentals (DNS DHCP TCP/IP routing switching HTTP)
Experience with AWS networks and operating systems
Working knowledge of Linux system administration and good troubleshooting skills at all levels from application to network to host
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
Key Skills
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