ATIDI: ICT Officer, Systems and Data Analytics Nairobi, Kenya

Reference Number: SRLJICT40

Nature and Scope:

Reporting to the Principal ICT Officer the incumbent is responsible for the implementation maintenance and enhancement of systems that effectively automate the organization’s business processes and generate the relevant reports that guide Organizational decision making. The incumbent will also contribute to administering cyber security in the organization and will be involved in the administration and maintenance of the organization’s server and network Infrastructure.

Key Duties and Responsibilities:

• Assist the Principal ICT Officer in drafting and establishing ICT policies and protocols to support the implementation of the organisation’s strategy.
• Assist the Principal ICT Officer in ensuring efficient and timely delivery of ICT services to all users within the organisation including field offices.
• Propose design improvements to the organization’s ICT architecture and work with the Principal ICT Officer to integrate requirements into the ICT strategic framework.
• Ensure the proper design implementation and maintenance of efficient systems that support the effective execution of the organisation’s business processes.
• Participate in Business Planning and advise on the required ICT Infrastructure to support the Business.
• Advise on emerging ICT issues and trends in order to keep abreast with Technological changes in the ICT Industry.
• Assist the Principal ICT Officer in ensuring security and integrity of all organisation systems servers software networks and data.
• Assist the Principal ICT Officer in keeping abreast of new Cyber Security threats/vulnerabilities in the market and identify ways to address these to ensure the organisation is not at risk of exposure
• Ensure that all staff members receive regular and relevant Cyber Security Awareness Training.
• Administer and maintain the organisation’s Oracle ERP System and other Business Systems.
• Administer and maintain the organisation’s Database Management Systems and Data Reporting Platforms.
• Coordinate the development and maintenance of report templates dashboards graphs and visualisations across all Systems.
• Supervise software contractors in the continuous enhancement and improvement of the organisation’s ERP System and Business Support Systems.
• Participate in the rollout of new systems and software applications.
• Advise system owners of any new system functionalities that would assist in the data collection and information reporting process.
• Conduct regular reviews of systems and generate reports on efficiencies and improvement areas.
• Regularly review and analyse business processes for automation requirements and communicate plans with stakeholders for review and approval prior to implementation.
• Collaborate with Business Analysts Project Leaders and the ICT team to resolve all system issues and ensure that all solutions are viable and consistent.
• Oversee the collection storage management quality and protection of system data.
• Acquire data from primary or secondary data sources and run data imports and extractions whenever necessary.
• Develop and implement databases data collection systems data analytics and other strategies that optimize statistical efficiency and quality.
• Ensure the efficient functioning and operation of all server and system infrastructure.
• Ensure the efficient functioning and operation of all network infrastructure.
• Ensure the efficient functioning and operation of all Database Management Systems and Data Reporting platforms.
• Ensure ICT availability of all systems servers networks and infrastructure.
• Supervise the ICT Helpdesk and assist in resolving escalated helpdesk issues whenever necessary.

Role Specifications:

• A Master’s degree in ICT or related field.
• A Bachelor’s degree in ICT or related field.
• Professional Certification in Oracle ERP system.
• Professional Certification in Database Management systems i.e. Microsoft SQL Server Oracle IBM DB2 MongoDB Informix or Sybase SQL Server.
• Professional Microsoft certification i.e. Microsoft 365 Certification Microsoft Azure Certification MCSE MCSA or MCITP certification.
• Possession of certification or training in cyber security will be an added advantage.
• A minimum of five (5) years’ relevant experience.
• Up to date knowledge and experience in ERP Systems.
• Up to date knowledge and experience in Database Management Systems and SQL Programming.
• Up to date knowledge and experience in Microsoft onpremise and Microsoft cloud systems i.e. Microsoft Exchange Server Microsoft HyperV Microsoft SharePoint Microsoft OneDrive Microsoft 365 and Microsoft Teams.
• Up to date knowledge and experience in cyber security.
• Good Project Management skills.
• Good communication and interpersonal skills.
• Strong problemsolving capabilities.
• Strong critical thinking ability.
• Ability to work under pressure.

Benefits and Contractual information:

• 3year contract
• Willing and able to relocate to Nairobi Kenya
• Only qualified candidates are encouraged to apply.

Closing Date: 12th of June 2025

CA Global Finance

CA Global will respond to shortlisted candidates only. If you have not had any response in two weeks please consider your application unsuccessful. However your CV will be kept in our database for any other suitable positions.