work from home ( married telecaller)
work from home ( married telecaller)
Posted on :
14-05-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Telecaller job generally involves making outbound calls to potential customers to promote products or services gather customer feedback or provide support. They are the voice of a company interacting directly with customers to build relationships resolve issues and drive sales. This role requires strong communication skills patience and the ability to handle objections effectively.
Key Responsibilities:
Making Outbound Calls: Telecallers make calls to potential leads customers or existing clients.
Generating Leads: They identify and qualify potential customers for sales teams.
Providing Information: They explain products or services answer queries and provide pricing details.
Following Scripts: They adhere to communication scripts and guidelines for consistent messaging.
Handling Inbound Calls: Some roles also involve answering inbound calls for customer support and inquiries.
Maintaining Call Records: They document all customer interactions in CRM systems.
Resolving Issues: They handle customer complaints and provide solutions.
Achieving Sales Goals: They work towards individual and team sales targets.
Following Up: They follow up with leads to generate interest or schedule appointments.
Skills and Requirements:
Excellent Communication Skills: Strong verbal and written communication are crucial for effective customer interactions.
Persuasion Skills: Telecallers need to be persuasive and able to convince potential customers.
Listening Skills: Understanding customer needs and concerns is essential for providing effective support.
Customer Handling Skills: They must be able to handle various customer personalities and situations.
Product Knowledge: A good understanding of the companys products or services is necessary.
Basic Computer Skills: They need to be able to use CRM systems and other software.
Patience and Resilience: Dealing with rejection and objections requires patience and resilience.
Ability to Work Under Pressure: Telecallers may need to work towards targets and meet deadlines.
Understanding of Laws and Regulations: They need to be aware of telemarketing laws and regulations.
Employment Type
Full Time
Key Skills
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