This is a remote position.
We are looking for a Content Designer who is confident in the principles of Content Design used to working with and utilizing data from User Researchers and Analysts who is customercentric and who understand how to work with Product designers to build or optimise customer journeys to meet business and user needs.
Responsibilities
- Design content that meets user needs and is optimized for our digital products
- Work in a multidisciplinary agile team to develop the endtoend user experience
- Work closely with stakeholders to understand business needs and ensure our content is evidencebased usercentered and continually optimized
- Use discovery and user research methods to identify pain points and user needs.
- Take responsibility for legal and regulatory governance and compliance of your content.
- Build edit and publish content in our CMS platforms
- Be a design team representative and ensure and advocate a usercentered approach to all the content you create.
Experience
- Proven 8 years experience in usercentred content creation and strategy
- Ability to map customer journeys and use insights to identify pain points and user needs
- Experience working with agile multidisciplined teams in a fastpaced environment
- Understanding of content publishing processes and various content management systems
- Experience in using data and insights to inform decisions and improve content
- Knowledge or experience in designing for inclusivity and accessibility
Design content that meets user needs and is optimized for our digital products Work in a multidisciplinary, agile team to develop the end-to-end user experience Work closely with stakeholders to understand business needs and ensure our content is evidence-based, user-centered and continually optimized Use discovery and user research methods to identify pain points and user needs. Take responsibility for legal and regulatory governance and compliance of your content. Build, edit and publish content in our CMS platforms Be a design team representative and ensure and advocate a user-centered approach to all the content you create.