Associate, Driver Communication Management
Associate, Driver Communication Management
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Job Description
Get to Know the Team
You will be a member of the Driver operations and Community team which is one the primary functions of managing supply over 100K across the country. We have taken care of our drivers since day one and ensure Best in class Driver platform experience. Work here is interdisciplinary a combination of strategy initiative data analyzing and operation.
Get to Know the Role
As part of the Driver Operations and Community team youll help shape the experience of over 100000 drivers nationwide. Our mission is to ensure that drivers receive the bestinclass platform experience and communication is at the heart of that. You will offer a dynamic blend of strategy data and operations giving you handson exposure to endtoend campaign execution.
Youll create and drive content strategies across several platforms including websites blogs inapp and social media to meet our goals such as increasing traffic or product adoption. From developing communications to managing campaigns youll work with design marketing and operations teams to ensure that every message is clear and impactful. You will report to Senior Manager Driver Management and work on site
The Critical Tasks You Will Perform
- Create a content strategy on a variety of platforms including websites blogs and social media to expand a companys communications in a way that achieves certain goals like traffic or product adoption.
- Develop communications requests/campaigns and delivery with responsible and with the deadline.
- Use communication tools and medium (inapp SMS social media blog etc.) for publishing communications/campaigns.
- Work with the graphic design and production team to ensure effective communication.
- Also work with the driver community team and other departments (Creative Operations Marketing) to ensure tasks are on points to our needs for minimizing risk of misunderstanding.
- Support local strategic projects and communication needs for different projects (adhoc or otherwise)
- Craft clear and wellwritten messages quickly which are delivered clear and impactful.
- Analyze campaign and content performance on feed and be able to identify solutions on how to improve upon.
Qualifications :
What Essential Skills You Will Need
- At least 3 years of experience as a content writer with an educational background in Marketing Creative Journalism Communication or a related field.
- Excellent written and verbal communication skills (both Thai and English)
- Critical thinking and own opinions to help business move forward in a fastpaced environment.
- Enjoy working as part of a team.
Additional Information :
Life at Grab
We care about your wellbeing at Grab here are some of the global benefits we offer:
- We have your back with Term Life Insurance and comprehensive Medical Insurance.
- With GrabFlex create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through Parental and Birthday leave and give back to your communities through LoveallServeall (LASA) volunteering leave
- We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges.
- Balancing personal commitments and lifes demands are made easier with our FlexWork arrangements such as differentiated hours
What We Stand For at Grab
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer we consider all candidates fairly and equally regardless of nationality ethnicity religion age gender identity sexual orientation family commitments physical and mental impairments or disabilities and other attributes that make them unique.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
