Technical Product Analyst (Applications & Systems Manager)

The Opportunity

We are seeking a highly skilled Technical Product Analyst to partner closely with our C Suite leadership whilst taking ownership of our Technical Product Blueprint. This role requires deep subject matter expertise in life insurance and actuarial vertical along with a strong understanding of technical product lifecycle development including MRDs PRDs and developing roadmaps that cross functional engineering stakeholders can translate for rapid development and deployment across our organization.

Why Join

This is a pivotal role in driving the technical product management lifecycle for our customer support and sales organizations as we are preparing to rapidly scale and increase capacity in several key Commonwealth markets. You will have the opportunity to drive the product development lifecycle deliver robust and scalable applications and heavily influence the user experience and human factors engineering of our bespoke CRM tools making highimpact improvements proportionately affecting business outcomes.  

Youll also play a key part in guiding the transformation of a highgrowth company offering products our customers need during a moment that shapes the future for those they love most. Every day youll tackle complex challenges using the latest technologies within an inclusive collaborative environment where each team member is empowered by mission committed to protection and dedicated to creating legacies.

The Role

Based in London Toronto or the Eastern United States and reporting directly to our CTO the incumbent will collaborate closely across the C suite and senior engineering leadership engineering leadership as well as third party vendors and internal/external stakeholders across a 1000member strong global company. If you want to create and deliver products that dont end up in the dust bin see your applications and systems go from mockup to production ready all while fostering a culture of continuous improvement across the organization we need to have a conversation!

Key Responsibilities & Outcomes

Own the vision strategy and roadmap for the internal CRM platform used by agents underwriters and operations teams across the life insurance businessbalancing modernization with legacy system support.

• Act as the connective tissue between engineering business and operationsensuring clarity continuity and capability across the platform.
• Deliver comprehensive documentation and training materials to enable agent onboarding and continued CRM proficiency.
• Support troubleshooting and operational excellence by ensuring clear process flows escalation paths and system transparency.
• Enable concept exploration and solution design through strong crossfunctional collaboration and rapid iteration.
• Help engineering teams understand the business design intent bridging user needs with system architecture.
• Present clear and credible narratives of our internal operations to potential investors showcasing platform capabilities and operational maturity.

Qualifications :

Required Qualifications

• Significant professional experience in the insurance industry with specific knowledge of life insurance annuities and related products
• Proven success managing CRM or workflow products that serve multiple internal personas (sales service underwriting operations).
• Demonstrated ability to craft MRDs/PRDs wireframes and process maps that translate strategy into buildable work.
• Refine and develop strategic objectives to serve multiple purposes
• Provide comprehensive training materials for agents
• Support troubleshooting and operational processes
• Enable exploration of new concepts and solutions
• Help engineers understand business design intent

Additional Information :

We Offer

Neilson provides a competitive total compensation package extensive learning opportunities and a dynamic environment where you can grow your career. Compensation will be based on experience skill set geographic location and business needs. Additionally we offer a robust benefits package. 

If you are ready to step into a role as our principal technical product owner and see yourself thriving while rising to the challenge wed love to hear from you. Join us at Neilson and help shape the future of our technology landscape.

Remote Work :

Yes

Employment Type :

Fulltime