Supervisor, Surgical Scheduling
Supervisor, Surgical Scheduling
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Job Description
Current Employees:
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The Surgery department has an exciting opportunity for a full time Supervisor Surgical Scheduling position. The incumbent serves as liaison between physicians medical staff and other departments to facilitate smooth scheduling and coordination of surgical procedures. Additionally the Supervisor Surgical Scheduling oversees surgical scheduling staff to ensure excellent patient service and scheduling accuracy.
CORE JOB FUNCTIONS
Supervises and trains surgical scheduling staff and prepares performance reports.
Creates and maintains daily schedule and completes edits.
Completes necessary paperwork prior to preop appointments and monitors cancellations.
Obtains referrals and authorizations.
Coordinates preop testing and ensures that results are available prior to surgical procedure.
Informs patients regarding activities that will take place during visit and provides pamphlets to appropriate surgical facility.
Informs patient of their financial responsibility and responds to and resolves any disagreements.
Ensures charge capture of billable services through the use of schedules operative reports and system inquiries.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
Ensures employees are trained on controls within the function and on University policy and procedures.
This list of duties and responsibilities is not intended to be allinclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
High School Diploma or equivalent required
Minimum 5 years of relevant experience
DEPARTMENT ADDENDUM
Department Specific Functions
Responsible for coordinating the flow of surgical cases of service line and clinical program. Monitors evaluates and implements continuous improvement efforts related to surgical scheduling productivity in conjunction with leadership. Educates patients and their families on the care plan; provides details related to treatments procedures postsurgical and continuing care requirements. Responsible for managing the flow of surgical cases for her assigned service line and clinical programs. Liaison between Department leadership and team/faculty for process improvement and operational continuity. Coordinating and ensuring adequate faculty OR access for our clinical programs. Work closely with department leadership to ensure my team is following optimal practices and policies during the scheduling process. Effectively coordinates OR access for complex combined surgical cases among multiple surgical divisions. Contribute to OR access template changes/modifications requests to best serve complex and/or combined multidisciplinary cases. Monitors evaluates and implements continuous improvement efforts related to surgical scheduling productivity. Discuss cost of service insurance coverage and payment options with the patient. Ensures surgery packets are completed correctly and delivered in a timely manner to UPAC Cardiac and Anesthesia teams for surgical clearance. Assist in talent recruitment process and training. Serves as reference and support to surgical scheduling staff for her direct line of service and clinical programs. Maintains a productive and functional relationship across all specialties relevant to the functions of her clinical programs and Division ensuring multidisciplinary surgical treatment is efficiently coordinated. Acts in the capacity of team lead to junior surgical scheduling team. Works closely with hospital clinical departments/physicians/ambulatory clinics to monitor service delivery. Other functions as required of departmental/operational needs.
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The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.
UHealthUniversity of Miami Health System South Floridas only universitybased health system provides leadingedge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.
The University of Miami is an Equal Opportunity Employer Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
H8Required Experience:
Manager
Employment Type
Full-Time
