Human Resource Manager, Transportation (SY24-25)

This position is an anticipated vacancy. The current incumbent has a right to rescind their retirement leave or resignation up until the day of the expected vacancy date. Your hire will not be confirmed until the position is vacated.

Reports to: Director of Central Staffing and Executive Director of Transportation

POSITION OVERVIEW:

The Human Resources (HR) Manager works within the Office of Human Capital and Transportation departments to provide Transportation with full functioning HR support. The HR Manager will support recruiting hiring and managing within the department of Transportation. Under the supervision of the Director of Central Staffing the HR Manager will support department staffing needs including but not limited to: screening recruitment selection onboarding and transfers of all transportation staff. Under the supervision of the Executive Director of Transportation the HR Manager will also support the Transportation department with employee relations and employee training functions. The HR Manager will work most closely with the Assistant Director of the Monitors Unit which comprises the largest portion of the transportation workforce to proactively assess performance needs and implement actions that effectively develop and leverage organizational talent for all Boston Public Schools bus monitors.

The HR Manager will be expected to complete a high volume of transactional processes own a high volume working group and must be able to form tight working relationships with district leaders. This is a selfdirected role and demonstrates independence and initiative. The candidate will be required to handle confidential and time sensitive information often working with tight deadlines.

RESPONSIBILITIES:

Central Staffing Functions

• Own all transactional processing for Transportation department; processing employees to fill budgeted vacancies according to hiring decisions court orders collective bargaining contracts and state and city qualifications
• Validate I9 documentation in accordance to Federal guidelines
• Manage the processing of all documents regarding the hiring assignments returns from leave and transfer for employees
• Manage the employment agreement EAE contracts for transportation
• Manage and conduct bus monitor recruitment and hiring during the annual peak hiring season and throughout the school year
• In collaboration with the Recruitment team implement a streamlined recruiting and onboarding process for bus monitors as well as other department vacancies
• Plan and execute bus monitor hiring job fairs
• Collaboratively develop and facilitate new employee onboarding (e.g. Welcome Sessions annual training ongoing training in collaboration with the Behavioral Analyst team)
• Identify new training needs and assess existing training models to ensure a welltrained and prepared monitor unit in collaboration with the Assistant Director of the Monitors Unit and Behavioral Analyst Team
• Provide technical support to hiring managers in Transportation department on district policy and state/federal laws governing hiring practices

Communication and Customer Service

• Provide department candidates and staff excellent customer service by answering HRrelated queries with correct information or providing additional support by troubleshooting and/or forwarding to appropriate resources within the department
• Respond to requests for information regarding Boston Public Schools HRrelated policies and procedures
• Compose correspondence reports memorandums meeting agendas and other documents using Google Suite and Microsoft Office software

Employee Relations

• Serve as the point of contact for transportation candidate and employee inquiries with an anticipated focus on bus monitor candidates
• Work with the Assistant Director of Monitors Unit and Executive Director of Transportation to create a culture of accountability by providing timely feedback to employees and addressing performance concerns.
• Proactively identify and propose solutions while implementing plans and programs to improve the bus monitor employment experience
• Facilitate conflict resolution meetings and training
• Serve as the departments point of contact for allegations of biasbased conduct and workplace violence
• Address allegations of misconduct consistent with BPS and City of Boston policies
• Lead investigatory meetings and document findings
• Work in collaboration with the Office of Human Capital Employee Services team to ensure administrative leaves and other disciplinary actions are processed
• Implement disciplinary action and respond to grievances arbitration notices and other external claims filed against the district with a specialized focus on Monitors Unit
• Work alongside the Office of Equity to ensure Transportations mandated reporting requirements are met
• Provide assistance to Transportation managers with Investigatory Meetings (IM) as needed

Data Management

• Ensure accuracy of employee data
• Collect and manage employeerelated data for staff communications
• Prepare reports on employee data to support Department insights and program evaluation

Attendance & Leave Management

• Serve as the liaison between Transportation and OHC Employee Services ensuring that employees are submitting their requests for leaves in a timely manner
• Support the Monitor Unit with tracking employee attendance
• Work with central office staff in order to manage the Absent Without Official Leave (AWOL) process for transportation staff

QUALIFICATIONS REQUIRED:

• Bachelors degree
• 13 years of professional experience in Human Resources or related field
• Experience with fullcycle recruitment and facilitating new hire orientation
• Experience conducting workplace investigations
• Robust and creative problemsolving skills with the ability to act decisively
• Ability to multitask and meet important deadlines
• Demonstrated ability to drive crossfunctional projects
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Ability to work collaboratively
• Flexible adaptable able to work under pressure and handle multiple and competing demands
• Knowledge of key strategies and trends in employee relations
• High professional standards regarding customer service and work quality
• Selfstarter with a strong commitment to outcomes
• Motivated and ability to multitask
• Demonstrated ability to find solutions to difficult problems and issues
• Strong quantitative and analytical skills
• Negotiating teamwork and conflict management skills
• Knowledge of Federal state and local employment law (e.g. FMLA FLSA ADA)

QUALIFICATIONS PREFERRED:

• Masters degree in Human Resources Business Administration or related field
• Previous labor relations bargaining union contract interpretation and compliance experience preferred
• Mediation experience
• SHRM and/or HRCI certification
• Second Language Proficiency in (Spanish Arabic Haitian Kreyol Chinese (Mandarin) Vietnamese Cape Verdean Creole Portuguese or Somali)
• Experience with Oracle (PeopleSoft) operating system
• Familiarity with mandated reporting requirements and guidelines

TERMS: Managerial C42.

***This position is based out of the Bruce C. Bolling Building travel may be required to the three bus yards schools and other destinations (as assigned by Supervisor) using a BPS company vehicle. A valid drivers license is required.

The Boston Public Schools in accordance with its nondiscrimination policies does not discriminate on the basis of race color age criminal record physical or mental disability pregnancy or pregnancyrelated conditions homelessness sex/gender gender identity religion national origin ancestry sexual orientation genetics natural or protective hairstyle military status immigration status English language proficiency or any other factor prohibited by law in its programs and activities. BPS does not tolerate any form of retaliation or biasbased intimidation threat or harassment that demeans individuals dignity or interferes with their ability to work or learn. If you require an accommodation pursuant to the ADA for the application process please contact the Accommodations Unit at .

Required Experience:

Manager