Trainee PPM Planner
Trainee PPM Planner
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Job Description
Trainee PPM Planner Salford Quays
Marlowe Fire & Security is the fastestgrowing fire & security business in the UK. From initial design supply and installation through to ongoing maintenance and monitoring we maintain the capability to help prevent detect and monitor Fire and Security risks for our customers up and down the country. We are currently looking to appoint a new Trainee PM Planner located at our Head Office in Salford Quays
Basic Salary 27000
Marlowe Fire & Securitys Trainee PPM Planners
- This opportunity is all about taking skills that you currently have and developing those skills into becoming a competent and highachieving Planner/Scheduler which can ultimately progress your career with us across multiple avenues and disciplines.
- Your training and development will introduce you to working with a variety of internal departments within our business giving you valuable experience and understanding of several teams and how they operate such as: Engineering Customer Service Finance and Supply Chain whilst also dealing with external Clients.
- Your first 46 weeks will be a combination of classroom training at our inhouse Marlowe Academy along with 121 on the job training with a designated mentor.
Once fully trained you will become competent within your Scheduling duties you will be able to
- Schedule all work within designated region in line with Service Level Agreements (SLAs).
- Proactively monitor engineers activity to ensure that you touch base with all your engineers daily ensuring early dispatch & attendance of first job & monitor throughout the day to ensure job completion.
- Build and maintain good working relationships with your Engineers Stores/Supply Chain Department & Regional Service Manager (RSM) to ensure all calls are actioned accordingly
- Work closely with your manager and support your assigned Regional Service Manager (RSM) to meet customer expectations.
- Liaise with key clients over the phone to enhance both internal & external working relationships
- Completing the Regional Schedulers checklist on a daily weekly & monthly basis maintaining an audit trail of this activity for yourself & your regional scheduler. Sharing weekly data with RSM
- Monitor Scheduling Portal (Cash4Windows) to ensure real time visibility of your engineers highlighting any anomalies to your RSM.
- Retrieve all phone and email messages and process accordingly within Service Level Agreements (SLA).
- Processing of orders to ensure all work is carried out in time to allow invoice to be created.
This really is a fantastic opportunity for someone who wishes to advance their current career or make a career change with full training and development progression.
Requirements
Who Were Looking For
Marlowe Fire & Security consider our people our greatest asset. All we ask is that every Team Member take pride in what they do and demonstrate commitment to delivering the highest level of service to both external and internal customers. Therefore in addition to having all the usual attributes of a great Marlowe Fire & Security employee such as; a positive attitude excellent communication skills well presented and professional at all times ability to work alone and as part of a team.. For this specific opportunity we are looking for candidates who offer:
- Ideally at least 6 months of experience in an officebased environment.
- A clear communicator with a good telephone manner.
- Good written/email communication skills.
- Basic Microsoft Excel skills such as accurate data inputting sorting & filtering.
- Customer Service experience would be an advantage but not mandatory.
- This is a fulltime officebased role. We are very centrally located with free parking on site and fantastic bus & metro stops within a 35minute walk.
- Our working hours are Monday Friday 8:30am 5pm.
Benefits
How we Attract Reward & Retain Our Employees
At Marlowe Fire & Security we recognise the importance of fairly rewarding our employees. We go above and beyond with our remuneration packages that not only meet the needs of a challenging economic climate but we offer packages benefits and incentives to support the broader needs of our people making their everyday lives and futures more comfortable.
- Basic Salary up to 27000 per annum increasing after 6 months
- Royal London Pension
- Life Assurance 4x Salary
- Paid Holidays plus Bank Holidays
- Additional Day holiday for each full year of completed service (up to 25 days)
- Paid Candidate Referral Scheme up to 1000 per referral unlimited referrals.
- Mental Health & Wellbeing Scheme
- Employee Recognition Scheme
- Development and progression opportunities
- Free secure onsite parking
- Free onsite gym
A Little More About Marlowe Fire & Security
We operate nationally across all industries in both commercial and domestic sectors delivering a fire and security solution that responds to our customers particular needs. Our solutions are developed according to the industries we serve addressing their unique compliance requirements supporting them in maintaining their sites security and protecting their people. We have the luxury and benefit of being part of a wider group of businesses within the Fire Protection Security & Building Management Systems industry allowing us to share bestpractice learning & development academies Human Resource specialists and knowledge for constant improvement across the critical service industry.
Big enough to provide but small enough to care.
Our Business Include:
- Marlowe Fire & Security
- Alarm Communications
- Clymac
- FAFS Fire & Security
- Marlowe Kitchen Fire Suppression
- Morgan Fire Protection
- Marlowe Smoke Control
Equal Opportunities
We strive to create a diverse inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
Right to Work
Regrettably we are unable to offer Right to Work Sponsorship.
If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status your application cannot be considered.
Required Experience:
Intern
Employment Type
Trainee
