Jr. Cisco Unified Collaboration Engineer (Voice Engineer)
Jr. Cisco Unified Collaboration Engineer (Voice Engineer)
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Job Description
Looking for an opportunity to make an impact
At Leidos we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success. We empower our teams contribute to our communities and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers our people and our community. Our Mission Vision and Values guide the way we do business.
If this sounds like the kind of environment where you can thrive keep reading!
We are in search of a Cisco Unified Collaboration Engineer (Voice Engineer) to join our team at MacDill AFB FL. The Cisco Unified Collaboration Engineer provides fullspectrum support for voice video and unified communications solutions within a secure missioncritical Department of Defense (DoD) environment. This position is responsible for designing implementing configuring and maintaining Cisco Unified Communications Manager (CUCM) clusters Cisco Meeting Server (CMS) Unity Connection Expressway and related collaboration technologies. The engineer will support operational continuity for the warfighter by ensuring secure resilient and interoperable communications across garrison and tactical networks.
Primary Responsibilities:
- Design deploy and manage Cisco Unified Communications (UC) infrastructure including CUCM Unity Connection Cisco IM & Presence CMS and Expressway C/E.
- Configure and maintain SIP trunks H.323 gateways SRST CUBE and MGCP configurations for integration with DISA or tactical voice networks.
- Manage dial plans route patterns translation rules calling search spaces and device pools across secure and nonsecure enclaves.
- Administer and troubleshoot collaboration endpoints Jabber clients TFTP services and user provisioning via LDAP integration.
- Conduct patching upgrades and STIG compliance for all collaboration platforms in accordance with DoD cybersecurity standards.
- Support VTC operations including scheduling endpoint support and bridging through CMS or hardware MCUs.
- Integrate collaboration services with Active Directory PKI/certificate authorities and DNS for secure authentication and service delivery.
- Provide Tier III escalation support and mentor junior team members on UC technologies.
- Participate in exercises and mission planning efforts to align collaboration capabilities with MARCENT operational requirements.
Basic Qualifications:
- Bachelors or Associates degree with 2 years of experience. Additional experience trainings or certifications may be considered in lieu of a degree.
- Active DoD Secret Clearance and the ability to obtain TS/SCI after hire.
- Cyber Work Force Role Code 451 (e.g. Security CE) or the ability to obtain within 60 days after start.
- Cisco Certified Network Associate (CCNA) or the ability to obtain within 60 days after start.
- 2 years of handson experience with Cisco Unified Communications systems in a DoD government or enterprise environment.
- Experience with DoD UC compliance efforts including STIG implementation ACAS scans and RMF documentation.
- Proficiency in Cisco IOS VoIP call flow troubleshooting and SIP/H.323 protocol analysis.
Preferred Qualifications:
- Active TS/SCI
- Familiarity with Cisco networking technologies and configuration.
- Cisco Certified Network Professional (CCNP) Collaboration.
- Indepth knowledge and experience deploying multiple Virtualization technologies including Microsofts HyperV Microsoft Virtual Server VMWare ESX and VMWare Server.
- Familiarity with firewalls and their services and security.
EIO2024
Original Posting:
May 7 2025For U.S. Positions: While subject to change based on business needs Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $57850.00 $104575.00The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
Junior IC
Employment Type
Full-Time
