System Administrator (Docusign, CLM & eSign)
System Administrator (Docusign, CLM & eSign)
Posted on :
14-05-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
14-05-2025
Job Description
Job Summary:
We are seeking ahighly technical DocuSign System Administratorto manage configure and optimize ourDocuSign Contract Lifecycle Management (CLM) and eSignature platforms. This role requires expertise inworkflow automation API integrations security administration and advanced system configurationsto support enterprisewide contract and document management needs. The candidate will play a key role in designing deploying and maintaining DocuSign solutions while ensuring compliance security and seamless integration with enterprise systems.
Key Responsibilities:
1. System Administration & Platform Management
Administer and maintain DocuSign CLM and eSignature environments ensuring system uptime performance and scalability.
Configure user roles permissions security policies groups access controls and authentication mechanisms (SSO SAML OAuth).
Implement advanced DocuSign Admin settings including Data Masking Signing Order Autotagging and Workflow Routing.
Perform DocuSign Connect webhook configurations for realtime event notifications and integrations.
Monitor and maintain system logs audit trails and compliance reports.
2. Workflow Automation & Customization
Design and optimize automated contract workflows templatebased approvals and advanced routing logic in DocuSign CLM.
Develop and manage Smart Clauses Conditional Workflows Field Validations and Advanced Document Assembly.
Automate document generation storage and retrieval using DocuSign PowerForms Bulk Send and Envelope Custom Fields.
Implement Intelligent Document Recognition (IDR) OCRbased metadata extraction and AIdriven contract analytics.
3. API Integration & System Connectivity
Develop and maintain custom API integrations between DocuSign CLM/eSignature and ERP CRM HRIS procurement and legal platforms (e.g. SAP Workday Salesforce Coupa Oracle NetSuite ServiceNow).
Implement DocuSign REST API v2.1 for dynamic envelope creation signing workflows and document retrieval.
4. Security Compliance & Risk Management
Implement and enforce data security encryption policies access controls and multifactor authentication (MFA) for DocuSign environments.
Ensure compliance with GDPR SOC2 HIPAA FedRAMP and industryspecific contract regulations.
Manage document retention policies audit logging and digital certificate configurations.
Conduct periodic security audits and penetration testing for risk assessment.
5. User Support Training & Change Management
Provide technical support troubleshooting and system issue resolution for DocuSign CLM and eSignature users.
Develop and deliver enduser training knowledge base articles and best practice guides.
Work with business stakeholders to gather requirements enhance system usability and drive adoption.
Act as primary technical liaison between DocuSign internal IT teams and thirdparty vendors.
Required Technical Skills & Qualifications:
Core Technical Skills:
5 years of handson experience administering DocuSign CLM and eSignature platforms.
Strong expertise in DocuSign API (REST v2.1) webhooks and JSONbased integrations.
Proficiency in Scripting & Automation (Python PowerShell JavaScript ).
Experience integrating DocuSign with SAP Oracle Workday NetSuite Salesforce Coupa or ServiceNow.
Handson experience with SSO SAML OAuth authentication and Active Directory integration.
Strong understanding of DocuSign Connect Event Notification Service (ENS) and
ProblemSolving:
Identify and resolve technical challenges that arise during the implementation process.
Propose innovative solutions to improve efficiency and effectiveness.
Documentation:
Maintain detailed documentation of the implementation process including configurations workflows and best practices.
Continuous Improvement:
Stay up to date with the latest DocuSign features and best practices.
Proactively identify opportunities to improve the implementation process and client experience.
Thanks
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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