EMU Clinical Educator
EMU Clinical Educator
Posted on :
14-05-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
14-05-2025
Job Description
Position Summary:
The Epilepsy Monitoring Unit (EMU) Clinical Educator is responsible for supporting the preparation education and transition of new customers onto Cadwells ARC EMU solution. This position reports to Cadwells U.S. Executive Account Manager within the Sales and Marketing department.
This position will be located in the Washington D.C. Baltimore metropolitan area or Philadelphia.
Key Functions / Responsibilities:
- Become Cadwells clinical user expert for the EMU product portfolio
- Develop EMU general and sitespecific educational materials
- Participate in EMU presales demonstrations and site visits as needed
- Work with Sales Team to provide appropriate quotations for EMU related configurations to meet site specific workflow needs
- Provide EEG training for sales installation app support and service teamsas needed
- Establish and execute on a clinical education program that delights EMU clinical teams. At the end of implementation customers should have:
- A facility clinical educator / champion that is trained as a Super User and armed with site specific educational material for his / her own internal use
- Clinical team that is knowledgeable and comfortable using Cadwell products
- EEG solution that is fully functional
- A delighted EMU staff and neurology department
- Work with new EMU customers before installation to:
- Document current clinical workflow
- Define desired workflow and configuration post install
- Identify areas of significant change between using current system and Cadwell that need to be managed
- Conduct Train the trainer education with the facility clinical educator / champion including hosting a visit to Cadwell headquarters
- Conduct onsite (or virtual) basic introductory training for clinical staff purpose is to introduce Cadwell software talk about benefits and start to introduce any upcoming changes in their workflow
- Create in conjunction with facility clinical educator / champion site specific training materials matching facility workflow
- Participate in installation as needed and lead pregolive training
- Prefer to have facility clinical educator / champion perform training with the Cadwell team in support however might need to perform training directly
- Goal is to have facility clinical educator / champion fully trained armed with training materials capable of supporting local questions from the team and responsible for ongoing training and education of new employees or software updates
- Provide golive support
- Be onsite during golive to support the clinical staff. May be onsite for an extended period of time until the site is stable
- Post golive
- Hold weekly calls with clinical team to answer questions and assist with ramp up
- Go onsite in 23 months following golive to make any workflow adjustments provide additional training answer questions etc.
- Conduct for fee clinical education and refresher courses as needed
- Product development
- Provide input and feedback to the product development team on an ongoing basis
- Test new features and provide feedback prior to release
- Perform other duties as requested directed or assigned
Education / Experience:
- Minimum of 5 years clinical experience in a Level IV EMU required
- .T certification required CLTM certification a plus
- Bachelors degree or equivalent in business marketing or a medical/scientific discipline preferred
Skills / Job Knowledge / Abilities:
- Expert level knowledge in LTM and EMU clinical workflows including use of EEG equipment for intracranial cases including setup recording stimulation and surgical review
- Expert level knowledge in at least one EEG product line (either Cadwell or competitor) required
- Excellent oral and written communication skills including formal presentation skills before small groups to clearly communicate technical information required
- Computer literacy is essential
- Keen grasp of ITrelated networking needs challenges and requisite solutions
- Working knowledge of Windows OS in a networked environment is preferred
- Ability to accurately assess customer needs and provide consultative solutions
- Understands how and is able to build longterm relationships with customers
- Skilled in problem analysis and resolution
- Willingness to roll up sleeves and assist in areas outside of core responsibilities
Physical Requirements / Working Conditions:
- Ability and willingness to travel up to 75% of the time
- Valid drivers license and active vehicle insurance policy required
- Must reside near a major metropolitan airport
- Requires the following physical activities: standing walking sitting bending stooping squatting reaching pushing pulling finger dexterity talking hearing visual acuity and lifting and carrying up to 50 pounds
- This position requires onsite visitation at medical facilities. As such the candidate must be able to meet credentialing company and medical facility requirements. Those requirements could include mandatory vaccination for COVID19; further details are available from Cadwell.
Cadwell Industries Inc. is an Equal Opportunity Employer and as such affirms the right of every person to participate in all aspects of employment without regard to race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position contact our Human Resources department at
Employment Type
Full Time
Key Skills
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